Dollar General Complaint Sentiment: Neutral

Our sentiment meter has detected that Dollar General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -14%. While some customers might experience challenges with Dollar General, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 9, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 114 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

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Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

439
Total complaints
437
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 439 ratings

Dollar General reviews: (439)

Authentic experiences shared by our community for your benefit.

Conditions of the store

Complaint from Granmum of 10 on 10 March 2021 about Dollar General.

I enjoy Dollar General and shopping there for the merchandise you carry. Your store on East Brainerd Rd. is in a HUGE state of disarray! There is no stock room so carts of merchandise block the aisle and... Read more

Comments: 0
Rating:

Mandatory signs

Complaint from dbashadow1300@Gmail.com on 06 March 2021 about Dollar General.

I was in your store shopping and went to the check out with my wife and was approached by the Mgr. and asked to leave l had my mask on as the Signs on the door requested I just didn't... Read more

Comments: 0
Rating:

Manager is VERY rude

Complaint from stolliver on 04 March 2021 about Dollar General.

The manger and the some of the other employees are RUDE. You can't ask the manage anything without him being smart with you. Very rude and I hate going into this store I will drive to a totally different store to keep... Read more

Comments: 0
Rating:

Store is a disaster with no management

Complaint from Clm76 on 02 March 2021 about Dollar General.

I frequently visit the Dollar General in Sellersburg Indiana and in the last couple of months I have watched the condition of the store deteriorate immensely. When I say I frequently visit, it's usually a daily stop for me.... Read more

Comments: 0
Rating:

unlawfully expelled

Complaint from Phed Up on 28 February 2021 about Dollar General.

I entered the Dollar General at 900 Hwy 70 and the assistant manager, Jessica, had rudely kicked me out. She yelled at me about not wearing a mask, I attempted to explain to her that I have a medical disability... Read more

Comments: 0
Rating:

Did not receive last 4 items from my receipt

Complaint from SmallChange1 on 20 February 2021 about Dollar General.

I stopped in at this location on 19 Feb, 2021 (approximately 1:32 check out time) to do some quick shopping as I was on my way home and do not live in the area. I live about 60 miles away... Read more

Comments: 0
Rating:

Cashier

Complaint from Mike The Abused from Dollar General on 19 February 2021 about Dollar General.

I filed at least 3 complaints before about the cashiers at this store regarding giving out bags. This time I asked for a copy of my sales receipt the blonde lady didn't know how to do it, she's probably... Read more

Comments: 0
Rating:

Discrimination and harassment

Complaint from PsychoB207 on 16 February 2021 about Dollar General.

My sister in law and I went into dollar general this morning and was like followed around by employees, and then when we checked out and walked out to my car a police officer walked up to my window and... Read more

Comments: 0
Rating:

Employee

Complaint from Drake on 10 February 2021 about Dollar General.

I went to Dollar General in Dowagiac, MI on 2092021. The employee I spoke with smelled like alcohol. All isles in the store were blocked. I counted 4 employees all together. One at the register and... Read more

Comments: 0
Rating:

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