Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform, so their customer service can reach out to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Current sentiment: Neutral

Our sentiment meter has detected that Dollar General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -17%.

Updated on September 30, 2023

Dollar General complaints chart

We have received 140 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

30
27
24
21
18
15
12
9
6
3
0
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep

Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints? Dive into the all-time complaints data right here!

385
Total complaints
383
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 385 ratings

Dollar General contact information

Complaint line phone number:
Pending
Webcare email:
Pending
Corporate HQ address:
Pending
Contact form:
Pending

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dollar General reviews: (385)

A rat in the store

Complaint from on 25 September 2023 about Dollar General in category Convenience Stores

I was shopping and turned to go down an aisle and a rat approximately a footlong or larger ran to me ran at me I tried to hit it with my buggy and it kept lunging towards me it finally... Read more

Comments: 0
Rating:

Dollar General

Complaint from on 14 September 2023 about Dollar General in category Convenience Stores

09/14/23 1:30 PM There was only one checkout open, it was a self-serve, cash/debit only. I asked the clerk if she could open the other checkout ring me out, since I'd never done a self-serve before I was... Read more

Comments: 0
Rating:

Order gets canceled

Complaint from on 14 September 2023 about Dollar General in category Convenience Stores

Week after week my online order is being cancelled due to no reason at all. It’s not due to items not being in stock. The manager told me that the system is canceling the orders. My credit card on file... Read more

Comments: 0
Rating:

How does Complain.biz work?