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Dollar General complaint: Manager pulled a knife on me

Open 30 views Convenience Stores

Filed 25 Nov 2024 by Christina

The store does not have carts or hand baskets to use while shopping. So I bring an empty shopping bag with me to carry items while shopping. I asked an employee to help me reach a bottle of downy beads and he did. The manager came up and snatched them and said I needed to give her my empty shopping bag and any item in the store that I wanted to purchase I would have to bring to the front one by one. I told her that was unacceptable. She started jumping around and calling me names a. I asked her why she was being so aggressive towards me and she said because she could. She told me to leave the store and came up to my face with a knife that she pulled out of her pocket. My husband was with me and saw her with the knife in my face and told her to get away from me and tried to get in front of me to protect me. I asked the manager what her name was because I was going to report her to DG corporate. She said I don’t have to tell you my name. She continued to curse at me with the knife in her hand and laughed and said her name was Brittany and then Bethany and said corporate was going to do anything to her at all. When my husband and I left she chased us out of the store with knife in hand. I pulled out my phone to take a picture of her holding the knife and she tried to grab my phone out of my hand. She then grabbed mace and sprayed it in my husband’s face. Once we got outside the doors she locked them and proceeded to call us names, laughing, and waving around her middle fingers at us. I have multiple pictures of her behaving like this on the other side of the door. She threatened my life with a knife, the manager of the store. For no reason.

Dollar General complaint: Manager pulled a knife on me
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