Most Common Circle K Complaints and Tips

While Circle K provides numerous services and amenities to its customers, complaint data from our community has flagged several recurring issues with customer interactions and store management. Common complaints include incidents of rude or disrespectful behavior by employees, instances of racial discrimination, and dissatisfaction with the cleanliness and operational hours of the stores. Customers have also reported problems with false advertising and poor customer service response.

To avoid these issues, we strongly advise customers to clearly document any negative interactions and promptly report them to management or corporate. Make sure to keep records of purchases, advertise discrepancies, and any communication with staff to support your case if escalation is necessary.

How and why file a complaint about Circle K?

Do you have a dispute or had a bad customer experience with Circle K? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Circle K.

Circle K Customer Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Circle K over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Circle K's offerings.

Sentiment data last updated on February 3, 2026

Circle K complaints chart

We have received 1 complaints about Circle K over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Circle K complaint: Smoking on job in front of customer
Circle K complaint: False advertising
Circle K complaint: Cashier yelled at me for not telling her my form of card while I was inserting the card
Circle K complaint: Manager
Circle K complaint: Ada violation
Circle K complaint: Bad Gas - Refuses to acknowledge fault
Circle K complaint: False Advertisement
Circle K complaint: I have asked for an accident report several times. Store manager was rude to me and my husband
Circle K complaint: Expired
Circle K complaint: Assistant Manager failing to pay back loan
Circle K complaint: Unable to enter store
Circle K complaint: Security
Circle K complaint: Where is security on 3rd shift?
Circle K complaint: Transaction from My Gov't Assistant Kemp Debit Card
Circle K complaint: Discriminatory Experience at Circle K
Circle K complaint: Manager will not refund for item not recieved
Circle K complaint: Block my account and my family
Circle K complaint: Service Dog denied public access
Circle K complaint: Very rude would not allow us to use the sip and save would not even being up the screen to put our phone number in or take our phone number
Circle K complaint: Tire accident due to circle k parking lot
Circle K complaint: Soda display rack and cooler
Circle K complaint: No mix in drink, again. 3 weeks in a row
Circle K complaint: False allegation
Circle K complaint: No one was there running the store
Circle K complaint: Deplorable customer service
Circle K complaint: Horrific store and management

Circle K complaint statistics

Curious about Circle K's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

160
Total complaints
159
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 160 ratings

How to contact the customer service of Circle K?

Below, you will find the contact information for the complaint department of Circle K. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-268-5574
Contact form:

You can contact the customer service of Circle K by calling 1-800-268-5574. If you want to reach out to Circle K through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Circle K: (160)

Helpful experiences shared by verified Circle K customers. Search, discuss and connect with other people in our community.

Smoking on job in front of customer

Complaint from Afnoodle on 25 January 2026 about Circle K.

Employee 12/27/2025 12:35pm. The clerk is holding the door open the exit door and smoking. This is not the only employee that has I have seen that does this. Read more

Comments: 0
Rating:

Very rude circle k customer

Complaint from Dame8787 on 26 September 2024 about Circle K.

Pulled in to one of the Circle K’s to use the restroom. Mind you I don’t get gas from here. It was the closest gas station to me before work. So I went in greeted the associate and ask her... Read more

Comments: 0
Rating:

BAD GAS

Complaint from Bcharles on 18 June 2024 about Circle K.

HI I PUT 25 DOLLARS OF GAS IN MY HONDA PILOT TUESDAY AFTERNOON ON WEDNESDAY AFTERNOON BEFORE LEAVING WORK MY HONDA LOST POWER I TOW IT TO MOTOR CITY AND THE TECHNICIAN SAID I HAD 85% WATER IN... Read more

Comments: 0
Rating:

Restrooms

Complaint from Curtdogg on 10 April 2024 about Circle K.

I go to the Circuit page stores are not here in Little Rock Arkansas I went to three or four of them went to one today yesterday and another today why all the bathrooms are closed down I guess it's... Read more

Comments: 0
Rating:

Wrongful Termination

Complaint from Niners11 on 27 March 2024 about Circle K.

I am a dedicated and honest worker, always punctual and passionate about the gas station business, a field I have been involved in since 1990. Unfortunately, I was terminated from my position at a well-known convenience store on Rice Road... Read more

Comments: 0
Rating:

Discrimination and will not serve me

Complaint from Daidia on 22 March 2024 about Circle K.

Aleisha had someone of color cut in front of me and when I asked she said I wasn’t paying attenation. I walked back to the line and said to myself, wow. She turns around and tell me she was not... Read more

Comments: 0
Rating:

False advertising

Complaint from Didntgetmicoffee on 01 March 2024 about Circle K.

False advertising if coffee and acted like we were lying so had to go check. Said yess it says that price but you have to pay the regular price. Would change it or apologize. Was rude Read more

Comments: 0
Rating:

Employee very disrespectful

Complaint from Tony Morgan on 12 February 2024 about Circle K.

The over night general manager was outside smoking marijuana and was very disrespectful to me challenged me to a fight and wouldn’t give me his name Read more

Comments: 0
Rating:

Miss managed

Complaint from Next door resident on 03 December 2023 about Circle K.

Manager on her phone making videos of people coming and going from the store. Firing staff over using gifted coupons to the employees Snobby and bitchy with certain customers. Mad flighty and flirty with certain men that walk in. Spreading... Read more

Comments: 0
Rating:

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