Circle K complaint: Circle K overcharged me seven dollars and an employee refused to help

So I bought a cigarettes and they get money put my reward number in and because of that it charged me seven dollars more And it already charged my card so there’s nothing I can do they said, even though I never left the store and I never took a cigarette away from the register and the gentleman that was there named Scott. I wish I knew the other guys name ! Store # is 2700586!!! This is And Kingman Arizona. He was awesome but the man that was about to get off because it was shift change with a complete excuse my French asshole. He told me there was nothing I could do about it and that maybe I should pay attention to the screen next time I told him don’t forget on the Customer and he said as he walked out the front door to take a break to get away from me I really don’t CARE. Maybe he would care if he lost his job or got suspended for some time maybe then he’ll realize that the customers the reason why he has a job there was no reason to be a jerk to me and when Scott took over, he apologized for him and said that the best I could do is to contact her in the morning. I said that I don’t live here as I was driving through and he said he didn’t know what he could do for me he would’ve he could guarantee that but since he couldn’t, I got screwed for seven dollars. I guess we’ll call them in the morning and see what you’re gonna do for me. I have a feeling it will be nothing to pay seven dollars. More for cigarettes is ridiculous and the fact that there’s absolutely nothing the employees can do to be more ridiculous because Scott wanted to really help me he was an awesome employee. It is because of him that I would not be avoiding Circle K as I am a loyal customer to Circle K spending lots of money there I just don’t know how I feel about them anymore. I guess we will have to wait and see as to what happens in the morning when I call. I will keep you posted.

Do I want a refund, the employee spoken to, or something else? All the above ! Seeing how I spend two to $300 a week there I believe that they would want to keep my business and not overcharged me and tell me that they don’t care about my business as did this employee again Scott the employee was amazing and did everything in his power to de-escalate the situation! Circle K should reward Scott for being an excellent employee that you can tell would go above and beyond for the Customer and his employer!