Dollar General complaint: Stolen gift card

Name: Stolen gift card
Item: Dollar General
Rating: 1
Author: Vickie

Open 18 Dec 2023 68 views Convenience Stores

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Filed 18 Dec 2023 by Vickie

I purchased a gift cardfrom dollar general giving the cashier $500 cash. Went I got home and checked the balance on the card no money was pit on the card. I went back to the store and was told there’s nothing they can do about it. Now I’m out $500 .

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Case details

Status: Open
Company: Dollar General
Filed: 18 Dec 2023
Rating: 1/5
Desired resolution: They should check the camera's and see what happend to my money and return it. I gave the cashier the money.
Problem: Cash paid but gift card never loaded
About: gift card
At stake: $500

Progress

Filed
Company notified
Company replied
Resolved

18 Dec 2023 Complaint filed and published
18 Dec 2023 Message from Bizzy: we notified Dollar General about this complaint.

See all 457 Dollar General complaints

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