Dollar General complaint: Won’t accept my Visa Humana card

Name: Won't accept my Visa Humana card
Item: Dollar General
Rating: 1
Author: Jeri

Open 4 Apr 2023 107 views Convenience Stores

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Filed 4 Apr 2023 by Jeri

I have a Humana App, I scanned my purchases each was approved. At the register, my card was denied (it had just been loaded for the month). The girl said they’d been having problems. It’s not Humana, it has to be in this store’s system. Now I’ll have to shop elsewhere, pay more, but I need to use my card.

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Case details

Status: Open
Company: Dollar General
Filed: 4 Apr 2023
Rating: 1/5
Desired resolution: Fix this store's system. Dollar General is suppose to accept my card. It's one of the listed stores.
Problem: Store system rejects benefits card
About: benefits card payment

Progress

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Company notified
Company replied
Resolved

4 Apr 2023 Complaint filed and published
4 Apr 2023 Message from Bizzy: we notified Dollar General about this complaint.

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