Dollar General Complaint Sentiment: Neutral

Our sentiment meter has detected that Dollar General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +8%. While some customers might experience challenges with Dollar General, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 115 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

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Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

437
Total complaints
435
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 437 ratings

Dollar General reviews: (437)

Authentic experiences shared by our community for your benefit.

poor staffing rude

Complaint from mcdgisajoke on 28 January 2021 about Dollar General.

This Dollar General is an absolute joke! I can't believe how down hill this store has came since the let their Manager and assistant manger leave. Instead of keeping the hard working employees it now has a drug addict for... Read more

Comments: 0
Rating:

Handicapped parking not marked with signs

Complaint from Dale stockwell on 24 January 2021 about Dollar General.

I complained 6 months ago, handicapped parking was not marked properly! Blue painted area faded, no signs on post! People are just parking in both parking spaces! NO RESPECT for handicapped folks. I have a van with a ramp,... Read more

Comments: 0
Rating:

Store Appearance

Complaint from jcT0698 on 22 January 2021 about Dollar General.

Since this store opened just last year, it has always looked as though a tornado came thru! There is always such disarray you can hardly walk down the aisles. Stuff is everywhere. Dollies of product that need to be put... Read more

Comments: 0
Rating:

store complaint

Complaint from Chickadee on 18 January 2021 about Dollar General.

The store is not stocked and the people know trucks are going to this location. The workers are always out side smoking talking on phone. When in store just standing around talking. A few times they are working but... Read more

Comments: 0
Rating:

False Advertisement

Complaint from DTS on 17 January 2021 about Dollar General.

There was a sign hanging above the Mr. Pibb that said 2 liter Mr. Pibb and Fanta $.85. I bought several and when the first one rang up it showed 1.25. I informed the cashier of the mistake. She told... Read more

Comments: 0
Rating:

Out of several products for long periods at a time

Complaint from Gearhead on 17 January 2021 about Dollar General.

Running out of several products for a month or more at a time like tyson honey battered chicken black spray paint pet supplies the computerized ordering system sucks and is not accurate to the supply and demand and at... Read more

Comments: 0
Rating:

Rude associates

Complaint from LinBill on 16 January 2021 about Dollar General.

I was in the store grabbing a few items, while walking to counter an associate was grabbing stuff outta boxes to stock, she turned and about ran into me and didn’t say a thing like it was my fault. Then,... Read more

Comments: 0
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Rude Employee

Complaint from Ainthavinit on 12 January 2021 about Dollar General.

I went to get a refund with my reciept and the man said my items did not come from Dollar General. I told him look at the reciept. He still insisted they did not come from Dollar General. I see... Read more

Comments: 0
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harassments

Complaint from Donald Schrepfer on 07 January 2021 about Dollar General.

I shop in Keokuk store several times a month, there is women every time I go in while she is working. She makes rude comments on my not wearing a mask. I informed her there are some people that cannot... Read more

Comments: 0
Rating:

Check

Complaint from Sparksfly on 07 January 2021 about Dollar General.

Gold they could no longer take my check Read more

Comments: 0
Rating:

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