Dollar General Complaint Sentiment: Neutral

Our sentiment meter has detected that Dollar General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +8%. While some customers might experience challenges with Dollar General, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 2, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 113 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

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Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

438
Total complaints
436
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 438 ratings

Dollar General reviews: (438)

Authentic experiences shared by our community for your benefit.

Irregular Hours

Complaint from JF on 22 March 2020 about Dollar General.

The store in the 2300 block of West Broadway in Louisville, KY is absolutely terrible. There is no way to know when you go to shop if the store will be open. They will close the doors at 12 PM,... Read more

Comments: 0
Rating:

Store empty

Complaint from Marlow74 on 13 February 2020 about Dollar General.

This store was closed due to rat infestation a year ago and it still smells bad!!! Now then this week it’s completely empty!!! I am serious!! All the shelves are empty!!! Our local Walmart and Freds are now closed!! Halloween... Read more

Comments: 0
Rating:

Rudness

Complaint from Kari on 02 February 2020 about Dollar General.

Parkside Drive location in Knoxville,TN Teresa, an older blonde lady that works at the store was rude as my son and I attempted to pick out balloons. Evidently, I was standing in the wrong spot and she took it upon herself... Read more

Comments: 0
Rating:

HUMILATED

Complaint from Kemberly3 on 26 January 2020 about Dollar General.

I been going to this store since day one it opened. I can walk to this store from my house. I love this store. I went in tonight on Jan 25th. At about 9:00 pm. I shopped around got my... Read more

Comments: 0
Rating:

Employee

Complaint from djrmustang1@gmail.com on 12 November 2019 about Dollar General.

She is rude, ignores you when you come into store,I will not go back till she's gone,dollar general in French Village MO Read more

Comments: 0
Rating:

Refusal of accommodation for an injured employee

Complaint from Casey on 09 September 2019 about Dollar General.

I was involved in a rollover accident on Aug. 23. I sustained a fractured to my right lower pelvis and 2 bruised lungs. I was cleared by doctors for light duty to return to work the following Monday. My store... Read more

Comments: 0
Rating:

Dollar General Bad Experience

Complaint from Ms. Johnnson on 21 May 2019 about Dollar General.

On May 20th 2019 me and my husband enter the dollar general at 5518 w chicago ave.(chicago central) to purchased 1 single item which was some scotch tape, upon entering the store at around 11:25am we ask the young... Read more

Comments: 0
Rating:

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