Dollar General Complaint Sentiment: Neutral

Our sentiment meter has detected that Dollar General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +8%. While some customers might experience challenges with Dollar General, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 115 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

20
18
16
14
12
10
8
6
4
2
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

437
Total complaints
435
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 437 ratings

Dollar General reviews: (437)

Authentic experiences shared by our community for your benefit.

Horrible just horrible

Complaint from Guy down the street on 15 November 2020 about Dollar General.

The ice cream I put in my cart was melted by the time I got to the register...........I was second in line!!!!! I waited over 30 minutes and one of the two registers was still working. This is a constant... Read more

Comments: 0
Rating:

ITS A DUMP

Complaint from JUDY CARSON on 14 November 2020 about Dollar General.

YOU CAN NOT WALK IN THE STORE ROWS ARE FILLED WITH SO MANY BOXS THATS NOT UNPACKED CARTS FILLED WITH STUFF WHILE SHELVES ARE EMPTY . I SAW HOW BAD IT WAS AND WALKED OUT AND SAW OTHER... Read more

Comments: 1
Rating:

RUDE ASSOCIATES

Complaint from Primamull44 on 10 November 2020 about Dollar General.

I have been a loyal DG customer for years. I go at least 2 times per week, I never use my $5.00 off coupon, I pay the full price every time. at some of your stores you have... Read more

Comments: 0
Rating:

rudeness

Complaint from sherrydavishiexpampa@gmail.com on 07 November 2020 about Dollar General.

this employee or whatever she is .is so rude everytime i go in there... if shes haviing a bad,maybe stay home,, guess she wouldnt ever work she never says thank you .. come back if i have a... Read more

Comments: 0
Rating:

racial profiling

Complaint from MDRJR143 on 07 November 2020 about Dollar General.

I entered the store a week ago got my things and checked out , then as was leaving i got swarmed by the police held at gun point i could have been killed . the police held us until the... Read more

Comments: 0
Rating:

Harrassed by employee

Complaint from Tracy Jones on 01 November 2020 about Dollar General.

Today My Husband and I took our weekly trip to dollar general in Tallulah . while shopping my husband quietly told me the worker had his mask pulled down and we are state mandated to wear. we are elderly and... Read more

Comments: 0
Rating:

Harrasment

Complaint from Marky225 on 22 October 2020 about Dollar General.

I went to the store on forest city rd Orlando FL 32810 . And asked and hispanic man where were the tape measure s the kind u use for cloth measurements. Simple question. He perceded in acting... Read more

Comments: 0
Rating:

Irregular Hours

Complaint from JF on 22 March 2020 about Dollar General.

The store in the 2300 block of West Broadway in Louisville, KY is absolutely terrible. There is no way to know when you go to shop if the store will be open. They will close the doors at 12 PM,... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?