Dollar General Complaint Sentiment: Neutral

Our sentiment meter has detected that Dollar General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +8%. While some customers might experience challenges with Dollar General, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 115 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

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Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

437
Total complaints
435
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 437 ratings

Dollar General reviews: (437)

Authentic experiences shared by our community for your benefit.

Endangering shopers lives

Complaint from rh777 on 22 December 2020 about Dollar General.

was in this tore yesterday and waited for over 10 minutes in line before I decided to leave without making my purchase. The cashier was talking to a woman who was not wearing a face mask. The womaN WAS TELLING... Read more

Comments: 0
Rating:

store is a mess.

Complaint from CANNERT on 17 December 2020 about Dollar General.

store is a comPLETE mess. if i fall over a box THAT IS STILL NOT PUT AWAY AFTER A WEEK. THERE WILL BE HELL TO PAY. TODAY 12.152020 THE LINE WAS ALL THE WAY FROM REGISTER... Read more

Comments: 0
Rating:

My wife's day off

Complaint from st9151406 on 16 December 2020 about Dollar General.

My wife is a store manager and she only gets one day per week off. She usually has to work that one day off each week due to someone calling in at her store or because her boss, Mary Jane,... Read more

Comments: 0
Rating:

Incompetent manager

Complaint from Jenrea on 14 December 2020 about Dollar General.

The manager at Dollar General in DeValls Bluff AR is extremely rude to customers and employees as well. I have heard her raising her voice to employees. She ignores customers regularly. When you do get her response she... Read more

Comments: 0
Rating:

Store manager verbally antaganizing

Complaint from Angelaw1968@yahoo.com on 02 December 2020 about Dollar General.

I went into the store at 8:30am and wanted to purchase two items toilet paper and paper towels I only had a $100 bill and the store manager became very vocal towards me saying you should not be bringing in... Read more

Comments: 0
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Cashiers not wearing a mask

Complaint from Pat25 on 01 December 2020 about Dollar General.

Several times I've gone into this store and two different cashiers were not wearing a mask. There is a sign that posted requiring customers to follow this rule. I would like to know why the employees do not... Read more

Comments: 0
Rating:

Deplorable store

Complaint from Jackie Anderson on 01 December 2020 about Dollar General.

The Dollar General Store located in Baudette MN is in such deplorable shape because they are so short staffed and the isles are backed up with products not on the shelf. Customers are barely able to maneuver through the isles... Read more

Comments: 0
Rating:

Discrimination

Complaint from Dawnz on 25 November 2020 about Dollar General.

I went to dollar general in alliance nebraska to purchase some household items as I walked to the register to pay for my products. A employee by the name of Curtis' walks up accuses me of stealing tells me... Read more

Comments: 0
Rating:

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