Dollar General Complaint Sentiment: Neutral

Our sentiment meter has detected that Dollar General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +8%. While some customers might experience challenges with Dollar General, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 2, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 113 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

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Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

438
Total complaints
436
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 438 ratings

Dollar General reviews: (438)

Authentic experiences shared by our community for your benefit.

Not welcomed in store

Complaint from Annie575 on 26 April 2024 about Dollar General.

I have been in Dollar General in Conneaut several times and have had terrible experiences each time I go in. I only go there when I don’t want to drive to Ashtabula. The clerks there are rude... Read more

Comments: 0
Rating:

FOUL MOUTH/CURSING EMPLOYEES

Complaint from HONEYD on 13 April 2024 about Dollar General.

There were two female employees in the store at the time of my visit. The clerk on the register had a difficult time ringing purchases using EBT card. The clerk (female) call Amy who came up to help.... Read more

Comments: 0
Rating:

manager

Complaint from destineeturner on 13 April 2024 about Dollar General.

the store manager in okay oklahoma is very much unprofessional to customers and her employees. i’ve seen her belittle employees in front of customers. she’s very rude everytime i’m in there with my grandson she’s always outside on the phone... Read more

Comments: 0
Rating:

Cashier

Complaint from Pjo on 11 April 2024 about Dollar General.

It was 5:45pm and as I approached front end there was no employee so I asked older lady who was stocking if I could get cigarettes she was so nice and said sure . As we were walking to front... Read more

Comments: 0
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MAnager

Complaint from Nae87 on 08 April 2024 about Dollar General.

I was hired on February 23, 2024, as lead sales associate by the manager. I always arrived at work on time and performed my duties as expected. I thoroughly enjoyed my role and was willing to come in even on... Read more

Comments: 0
Rating:

Messy store

Complaint from Disgusted24 on 07 April 2024 about Dollar General.

Store is a mess rolltainers everywhere including blocking emergency exist. No essentials on the shelf in the food aisle. No shopping carts in the store this place is an absolute mess Read more

Comments: 0
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Check out lady yelled at me

Complaint from Thompsondeanna007@gmail.com on 30 March 2024 about Dollar General.

I was checking they couldn’t figure out how to put my phone number in for my digital coupons. So she was going to put in manually. She was taking 4.00 off gain liquid detergent. Which would make it 11.95. ... Read more

Comments: 0
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My asm is defaming my character behind my back

Complaint from Donthatemecauseyouthinkimprettierthanyou on 29 March 2024 about Dollar General.

A colleague at our south east store has been making inappropriate and unfounded comments about me to another employee on the night shift, insinuating an improper relationship between us. This colleague has made several derogatory remarks, including personal attacks on... Read more

Comments: 0
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Unreasonable direct manager

Complaint from Sheryl Collins on 27 March 2024 about Dollar General.

DG had a very good manager. She brought the store from yuk to a place i liked to shop. Then a previous employee went back to work there. She had managed 3 other stores. Was stressed and could not handle... Read more

Comments: 0
Rating:

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