Our sentiment meter has identified a 122% increase in complaints about Dollar General over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Dollar General's offerings.
Sentiment data last updated on April 19, 2024
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We have received 114 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.
Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Ryfowl on 14 March 2024 about Dollar General.
Troy tried starting an argument with me while checking out . The manager came in and stopped Troy and apologized for him. I feel as if he’s going to act like that he should not work the front dealing with... Read more
Complaint from Dgar2020 on 14 March 2024 about Dollar General.
I stopped in to pick up a few things and the manager answered her cell phone and put it on speaker phone. It turned out to be her son and he was telling her about getting in trouble at school.... Read more
Complaint from Ldbellchip on 13 March 2024 about Dollar General.
Highly advise going somewhere else! In my opinion, the entire staff should be fired and this place should be demolished! On multiple occasions, we have witnessed a tremendous lack of professionalism from the majority of the employees who work there... Read more
Complaint from Nettalou on 09 March 2024 about Dollar General.
I’ve had many issues with dollar general employees , from being basically called a liar, to being treated as if I was stealing from the store( I wasn’t,btw) to being downright verbally disrespected! This particular incident was just a few... Read more
Complaint from Babygirl320 on 06 March 2024 about Dollar General.
As an undertrained ASM. I received a phone call from ERC. When the call was done I was informed that it was in fact a scam and they had gotten 2000.00 in gift cards. When I realized what had happened... Read more
Complaint from Mikelee on 29 February 2024 about Dollar General.
Every time I go in it it has carts all over the place and nothing is organized they are out of stuff all the time. When I go in they are always playing on there phones are talking to someone... Read more
Complaint from Dhurley037 on 21 February 2024 about Dollar General.
Was in for a brief moment to buy some cold medicine, went to the register to find no one there for quite awhile..then the older lady that works there was snappy and rude...she walked away from my order, had to... Read more
Complaint from eddie0623@gmail.com on 08 February 2024 about Dollar General.
Price was 2 for $5.00 Oatmeal cakes. Nutty Butter bars 2 for $5.00. Self Checkout did not honor No clerk available. Transaction 65187 @ 02/07/24 @ 7:55pm. No clerk Read more
Complaint from Johnnie hensley on 04 February 2024 about Dollar General.
We arrived at 9:51 at the store the guy come to the door and said I'm sorry we're closed I was with my manager and another co-worker from Goodwill industries and they told us we could not come in there... Read more
Complaint from CustomerComplaint on 25 January 2024 about Dollar General.
The morning manager Barb has been extremely rude and has a major attitude problem and embarrassed me in front of other employees and customers, not only once but twice within one week. So I no longer shop there until late... Read more
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