Dollar General Complaint Sentiment: Neutral

Our sentiment meter has detected that Dollar General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +17%. While some customers might experience challenges with Dollar General, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Dollar General complaint process

Do you have a dispute or had a bad customer experience with Dollar General? Submit your Dollar General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dollar General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dollar General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dollar General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dollar General complaints chart

We have received 114 complaints about Dollar General over the last 12 months. The graph below shows a monthly breakdown.

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Dollar General complaint statistics

Curious about Dollar General's track record in addressing complaints within the Convenience Stores category? Dive into the all-time complaints data right here!

436
Total complaints
434
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 436 ratings

Dollar General reviews: (436)

Authentic experiences shared by our community for your benefit.

Rude to Driver

Complaint from Customer Service Driven on 23 January 2024 about Dollar General.

The Dollar General driver was harassed during his entire delivery process by the store manager at the E. Veterans Memorial location. She was refusing to hand over paperwork to close out delivery. This throws the driver late to other deliveries.... Read more

Comments: 0
Rating:

No heat

Complaint from Blue Jay on 15 January 2024 about Dollar General.

Why are you keeping the store open without heat below freezing temperatures? It’s against OSHA regulations to do that to your employees. If that doesn’t get your attention then maybe a serious illness and lawsuit will Read more

Comments: 0
Rating:

Community eye sore

Complaint from Clean it up on 07 January 2024 about Dollar General.

This store isn’t 6 months old! It was actually never completely finished. The sign out front looks like it’s gonna fall over and blow into traffic. The lights in the store don’t properly work. Nobody is ever around to help. There... Read more

Comments: 0
Rating:

Store closing early

Complaint from Haileigh94 on 02 January 2024 about Dollar General.

I pulled into the parking lot at 8:50 customer walked into the store as I pulled in and the parking lot was almost full maybe 5 empty spots I got out and a worker was outside smoking she yelled across... Read more

Comments: 0
Rating:

Store manager

Complaint from Mattc89. on 23 December 2023 about Dollar General.

I was assaulted by the store manager he best me in my face causing my nose and face to be busted and swollen I was very intoxicated during this altercation and don't remember much but I do remember the staff... Read more

Comments: 0
Rating:

Employees Freeze

Complaint from Frozen at the DG on 22 December 2023 about Dollar General.

It is currently 27° outside all the employees are working inside without heat. As a customer I have the option to turn around and walk back out but as an employee they are required to stay there for a 8-hour... Read more

Comments: 1
Rating:

Treated Rudely by acting Manager

Complaint from Brandievans18 on 22 December 2023 about Dollar General.

I went in to pick up a few items this afternoon from the local D. G. Now I will say that my son does work there and his resister was the only one open, so I had to use it.... Read more

Comments: 0
Rating:

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