While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Viagogo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Viagogo? Submit your Viagogo complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Viagogo.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 22 complaints about Viagogo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Viagogo's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Viagogo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Viagogo by calling +1-8772-632-410 . If you want to reach out to Viagogo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from AndyH on 17 February 2024 about Viagogo.
I booked physical tickets to go and see Alphaville in concert in Bucharest with Viagogo. The agent said he was unable to deliver the tickets due to Chinese New Year and would offer a refund. I booked other tickets the same day. Next... Read more
Complaint from Sarahbebeholmes1@gmail.com on 22 November 2023 about Viagogo.
I purchased a ticket on October 12, 2023 for Greta Van Fleet in Glasgow. And never received the ticket. I was turned away with the Viagogo receipt of payment as I never go the actual ticket to show to the... Read more
Complaint from jay3thomp on 07 October 2023 about Viagogo.
Rang Viagogo customer services as ticket’s not received and their email instructed me to contact them. Waiting time was 68minutes and I was number 12 in the queue. When I got to number 5 in queue I was cut off.... Read more
Complaint from Octane1995 on 02 October 2023 about Viagogo.
I had been selling tickets for a show, and I had accidentally put them up for the wrong date, Saturday show instead the Sunday show. With over a month to go before the event these tickets were sold, and unfulfilled because... Read more
Complaint from Lau on 26 September 2023 about Viagogo.
I bought tickets for an event but unfortunately because the singer got COVID, they made an announcement that people with tickets can either get a refund or choose a new date for the concert. I asked Viagogo to help contact... Read more
Complaint from Mpume on 17 September 2023 about Viagogo.
I sold 2 tickets on Viagogo for Trevor Noah event at Sunbet Arena on the 15th of September. The sale was successful and the tickets were delivered successfully. I received emails ing this. They then sent me an email 2... Read more
Complaint from Raluca55 on 28 August 2023 about Viagogo.
I bought 2 tickets for the milan-torino game 1 week in advance. On the Matchday I still didn't received the tickets so I went to the customer service team. I told them and after a while they told us that... Read more
Complaint from Davidz on 27 August 2023 about Viagogo.
I bought 2 tickets for the milan-torino game 1 week in advance. On the Matchday I still didn't received the tickets so I went to the customer service team. I told them and after a while they told us that... Read more
Complaint from Me84 on 26 August 2023 about Viagogo.
I have bought 2 tickets at a football match for 30 September 2023. While I downloaded the tickets, I realised the price on the ticket is not the price I have paid on Viagogo. Price per ticket Viagogo: 80.95 USD plus fees Price... Read more
Complaint from 12Elena on 02 August 2023 about Viagogo.
Hello! I’ve buyed 2 Coldplay e-tickets about 2 weeks ago from Viagogo and I didn’t received nothing. I’ve emailed them 2-3 times and they say to me everytime that I have to wait. In their politics it says that I should receive... Read more
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