While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Viagogo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Viagogo? Submit your Viagogo complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 22 complaints about Viagogo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Viagogo's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Viagogo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Viagogo by calling +1-8772-632-410 . If you want to reach out to Viagogo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from anelak on 26 September 2022 about Viagogo.
I bought 2 tickets for the concert, then the concert was cancelled twice and viagogo replaced these tickets with Die Fantasticher Vier concert without asking me and now refuses to refund. Read more
Complaint from Hatemgharbi92@gmail.com on 23 September 2022 about Viagogo.
I have sold my tickets through viagogo for an event but they have refused to pay me pretexting a system error after 20 days have passed after the event considering the legal timeframe is between 5 and 8 days Read more
Complaint from DPetrov on 12 September 2022 about Viagogo.
I've purchased tickets for an event trough viagogo website (totally my bad), I've been ripped with the price and I haven't received the tickets. I've been lied to, while talking to customer service representative many times, with empty promises for... Read more
Complaint from Suns on 29 August 2022 about Viagogo.
Ticket sold and transferred via Ticketmaster and after the event advised the security team stopped the sale and didn't automatically reluat to ensure I had a sale. Is Viagogo a scam site, doesn't make sense, Read more
Complaint from fratilamonica on 25 August 2022 about Viagogo.
I thought this site is for selling tickets if one is unable to attend a concert for which he had previously bought tickets. It is not ok to encourage the illegal sale of highly priced tickets. I waited for 7 hours today... Read more
Complaint from Andreina28 on 25 August 2022 about Viagogo.
We have waited for hours in order to be able to buy tickets to Coldplay but the queue was so long and when our turn finally came, most of the categories were already sold out. We can now find a... Read more
Complaint from Roberta 7252728292 on 18 August 2022 about Viagogo.
I registered to sell my tickets and cancelled. viagogo deducted 50 euro from my account. WHY u hide this HUGe amount of punishment while registering?????????????? And how could you sell my ticket to some one while it was not Uploaded???? Read more
Complaint from Sandy Lowe on 10 August 2022 about Viagogo.
Tickets became available for sale to the Vika And Linda Bull concert held at the Palais in St Kilda. I clicked on to the Facebook post and had no idea I was purchasing someone else’s tickets. The site looked very... Read more
Complaint from C. Cool on 06 August 2022 about Viagogo.
I sold tickets via viagogo for Harry Styles. (11th June). The tickets were received by buyer they paid viagogo attended the event. I was supposed to be paid 8 working days later. I'm still awaiting payment. I... Read more
This is a claim against Viagogo for failure to refund tickets that were never received. Viagogo telephone 877 263 2410 Address 160 Greentree Dr Suite 101 ... Read more
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