While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Viagogo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Viagogo? Submit your Viagogo complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Viagogo.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 22 complaints about Viagogo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Viagogo's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Viagogo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Viagogo by calling +1-8772-632-410 . If you want to reach out to Viagogo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from AngryConsumer on 28 June 2022 about Viagogo.
Bought tickets to Alanis Morrissette, was told the tickets would be issued prior to the event however 72 hours before event they were still not issued. This only got worse of days of phone call conversations and promises that the... Read more
Complaint from David Flower on 27 June 2022 about Viagogo.
On 10th April 2002, I paid €1406 for 2 tickets to Andre Rieu Maastricht concert 8th July 2022. The only tickets available for Section A2. A very high price, by anyone's standards, but a special treat for my wife and... Read more
Complaint from geeBee on 23 June 2022 about Viagogo.
Bought 3 Red hot chilli peppers ticket through their website (big mistake) did not realise that their booking and handling charges came to £100!!!!! Got email on 12th June to say tickets ready to down load, no tickets, emailed them they... Read more
Complaint from lisaboeder@hotmail.com on 22 June 2022 about Viagogo.
Paid for Tickets 4 times the price as the venue and haven''t recieved them. Rang the Venue and my name isn't down for any tickets Read more
Complaint from RIZ on 08 June 2022 about Viagogo.
I bought 2 tickets to see Alan Partridge at ths Bournemouth International centre in May 22nd. Unfortunately the event got postponed due to illness of the actor and it was due to be rescheduled. A few days later the venue... Read more
Complaint from eyarita on 08 June 2022 about Viagogo.
I booked the ticket to see ABBA £107 cinema experience Timing was wrong it was 13.00 but it was meant to be 15.00 Important to know as I am a busy keyworker on limited time off. Then when I got to the... Read more
Complaint from salsadippa on 06 June 2022 about Viagogo.
I sold tickets via your site for the Tyson fury fight which was back in April and I still haven’t been paid ( Order number 500363400 ). I sent the tickets to the buyer, spoke with them via phone... Read more
Complaint from C Stamper on 20 May 2022 about Viagogo.
I bought 2 tickets via Stubhub to a concert in Manchester in 2019. It was postponed to 2022 and it is tonight - 20th May in Manchester. I have been chasing stubhub for over a week for the tickets who... Read more
Complaint from Akira2u on 01 May 2022 about Viagogo.
I purchased two tickets via Viagogo, on upcharged price a week before the event because the ticket is sold out. Ticket supposed to be released 429 for 51, and never received ticket. I called customer service Kate who said it... Read more
Complaint from catlitter on 30 March 2022 about Viagogo.
tried buying tickets for war of the worlds, account details never worker, created a new account. when logging in to the new account, it said, my account was locked. i called the call centre. NEVER AGAIN!!!!!! 1st attempt, made my blood boil. person had... Read more
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