Skip to content
File a complaint
File a complaint

Viagogo complaints

Viagogo complaint: Claimed event was cancelled where in fact it is running

Open 119 views Entertainment Company
File your Viagogo complaint How does Complain.biz work?

Filed 1 May 2022 by Linda

I purchased two tickets via Viagogo, on upcharged price a week before the event because the ticket is sold out. Ticket supposed to be released 429 for 51, and never received ticket. I called customer service Kate who said it will be released soon on 429. On 430 still no ticket, and i called Jeriko, Marie, Hana who all try to hide under the system which falsely said that the event is cancelled. In fact I reached out to the performer through social media DM and the performers responded that the event still ongoing. Viagogo is a scam!!!! Upcharge is understandable, but lying and insisting that event is cancelled when in fact it is not is a penalty under perjury. Supervisor of customer service, escalation department is not available. Do not use Viagogo ever!!!

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Viagogo? Start the discussion above.

More Viagogo complaints

View all 73

Wronged by Viagogo too?
Make it sting!

Launch complaint