While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Viagogo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Viagogo? Submit your Viagogo complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 22 complaints about Viagogo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Viagogo's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Viagogo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Viagogo by calling +1-8772-632-410 . If you want to reach out to Viagogo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from ZOneill on 20 July 2023 about Viagogo.
I bought two tickets to Tomorrowland from their website. I asked them to be delivered to my home address and they sent them to my hotel address where I’ll be staying for the event. They were meant to include wrist... Read more
Complaint from Martina Myskova on 08 July 2023 about Viagogo.
I have purchased a ticket on the 19th of June of total amount £269.86 section floor, row 20, seat 13-13, which means for me as a customer seated ticket. To not my surprise after reading reviews I have received a ticket... Read more
we bought tickets for Lana Del Rey concert in Amsterdam and when we got to Ziggo Dome we got told that the tickets are invalid, so basically we got scammed. I attach a picture of the paper we were given... Read more
I purchased through Viagogo for Beyonce in Barcelona. Despite receiving ation and reminders stating that the concert would start at 21:00, it actually began at 20:00, causing me to miss approximately one-third of the performance. Read more
Complaint from Mikey253 on 01 July 2023 about Viagogo.
Tickets were purchased over a year ago, as I was traveling from the other side of the world I needed assurance that I would have the tickets before I left. They had still not arrived by the date they specified,... Read more
Complaint from Zegrox on 30 June 2023 about Viagogo.
Viagogo has collected my money since fabruary and there is no tickets sent not even ticket seats they tell me to resell them but there is no ticket numbers or anything Read more
Complaint from Dine1 on 27 June 2023 about Viagogo.
Le Tigre concert at Paradiso was cancelled. Viagogo will not pay a refund. They claim they have no information of a cancellation. My status is postponed while the event organizer Paradiso verified that the concert was cancelled and all their... Read more
Complaint from Oykus on 17 June 2023 about Viagogo.
Hello, We purchased four tickets from viagogo website for Portugal vs Bosnia Herseque match in 17th of June. The order ID is 517794479. We did not receive any tickets because in the website it said CTT has the ticket and they... Read more
Complaint from Fernando Oliveira on 13 June 2023 about Viagogo.
Such a big shame! Tickets for final four basket tournament, in Kaunas – were listed and not sold. At our knwledge, when tickets suffer a price raise up to €17.000, per ticket, or more, there is no way for not being... Read more
Purchased two tickets July, 2022 costing £477.95 from Viagogo for Bruce Springsteen concert in Edinburgh , May, 30th, 2023.Allocated Row R. Seats 19 20. Two weeks ago 27th , Viagogo sent me an E mail upgraded to... Read more
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