While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Viagogo over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Viagogo? Submit your Viagogo complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 22 complaints about Viagogo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Viagogo's track record in addressing complaints within the Entertainment Company category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Viagogo. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Viagogo by calling +1-8772-632-410 . If you want to reach out to Viagogo through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from LK994 on 01 August 2022 about Viagogo.
I sold tickets to Kings of Leon at the o2 for Friday 1st July. I attached proof of the sell and also sent them an email of the proof which they have stated they received. I received an email on... Read more
Complaint from dazk77 on 28 July 2022 about Viagogo.
I sold 2 tickets for a Concert. I had to upload the tickets. I did this. I received and email stating the buyer has accepted the tickets, this was on the 3rd June. I never received payment. ... Read more
Complaint from Maria012 on 25 July 2022 about Viagogo.
I sold 2 tickets for a event on 29th June and they still not paid me I have sent what they asked but they just keep saying reverent team will be in touch and keep getting past from.post to post... Read more
Complaint from Betty788 on 22 July 2022 about Viagogo.
I had to get them to change my email address because my old one got hacked. So that I could download my Westlife tickets. In the hottest week of the year I had to phone on 4 separate days to... Read more
Complaint from AKinney on 21 July 2022 about Viagogo.
Ordered 2 Stadium about tickets for KC MO. Show rescheduled twice to 719. ( pandemic postponed). I started emailing and calling about my order months ago. This past month ( and week prior to event) , I made numerous ... Read more
Complaint from Sophie H on 17 July 2022 about Viagogo.
The booking reference was: 25663060 The issue that I have experienced was: I purchase Coldplay tickets on October 20th, 2021 and re listed them. The tickets were sold on October 22nd, 202. Since then, I have been calling and emailing several times... Read more
Complaint from Akuaanan on 13 July 2022 about Viagogo.
I called all the way from America to make sure that I would be able to see my favorite artist Lionel Richie in concert. He was scheduled for Bospop in The Netherlands at a three day festival in Weetz Netherlands... Read more
Complaint from Comeomsmile@me.com on 07 July 2022 about Viagogo.
I sold my tickets to an event on the 12th June. As of today, 25 days after the event, I have not been paid. I have communicated with customer service on numerous occasions and they never read the message thread... Read more
Complaint from malcolm m on 05 July 2022 about Viagogo.
After paying viagogo for Andre Rieu tickets in 2020, the concert was cancelled and rescheduled for 2022. They ed my tickets for Saturday 16th July 2022 and provided seat numbers and ation. I have booked flights and hotel and today... Read more
Complaint from EMDELGA on 30 June 2022 about Viagogo.
I sold 2 tickets on Viagogo for the capital radio Summertime Ball. After the tickets were sold for the event which took place on the 12th June I have still not been paid the money they owe for the ticket... Read more
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