My complaint:
Ordered 2 Stadium about tickets for KC MO. Show rescheduled twice to 719. ( pandemic postponed). I started emailing and calling about my order months ago. This past month ( and week prior to event) , I made numerous attempts to get my tickets. There is proof of purchase but NO tickets in my account. Missed show due to this ! Want refunded immediately. Only response I got is they would look into it ! When spoke on phone to them 2 days prior to event I was told my tickets would arrive in time ! I called again day before concert, was told they would call me back( asked for my phone ). No call.. On day of event I emailed them, again said they would contact me. NOTHING, no follow up…Just we will look into it. Want my refund !!
Suggested solution:
Full refund !! Didn't even offer new tickets !! Concert missed due to no tickets in account. I already sent screen shot of EMPTY account !!
