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Viagogo complaint: Westlife concert

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Filed 22 Jul 2022 by Elizabeth

I had to get them to change my email address because my old one got hacked. So that I could download my Westlife tickets. In the hottest week of the year I had to phone on 4 separate days to get them to sort it. They were very unhelpful and they made me feel like it was my fault that they didn’t change my email address. It was only when I demanded a refund on the 4th day that they finally did something about it. Won’t be using Viagogo again!!!!

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