Viagogo complaint: Paid for ticket that did not work

Name: Paid for ticket that did not work
Item: Viagogo
Rating: 1
Author: Sarah

Open 22 Nov 2023 86 views Entertainment Company

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Filed 22 Nov 2023 by Sarah

I purchased a ticket on October 12, 2023 for Greta Van Fleet in Glasgow. And never received the ticket. I was turned away with the Viagogo receipt of payment as I never go the actual ticket to show to the vender

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Case details

Status: Open
Company: Viagogo
Filed: 22 Nov 2023
Rating: 1/5
Desired resolution: When I am refunded 100%.
Problem: Ticket never received, entry refused
About: concert ticket

Progress

Filed
Company notified
Company replied
Resolved

22 Nov 2023 Complaint filed and published
22 Nov 2023 Message from Bizzy: we notified Viagogo about this complaint.

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