Viagogo complaint: Viagogo cancelled my ticket sales after the concert date

Name: Viagogo cancelled my ticket sales after the concert date
Item: Viagogo
Rating: 1
Author: Nompumelelo

Open 17 Sep 2023 112 views Entertainment Company

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Filed 17 Sep 2023 by Nompumelelo

I sold 2 tickets on Viagogo for Trevor Noah event at Sunbet Arena on the 15th of September. The sale was successful and the tickets were delivered successfully. I received emails ing this. They then sent me an email 2 days after the event that they have cancelled my sale. No reason was provided.

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Case details

Status: Open
Company: Viagogo
Filed: 17 Sep 2023
Rating: 1/5
Desired resolution: They should give me the proceeds of my sale.
Problem: Sale cancelled after event, proceeds withheld
About: ticket sale proceeds

Progress

Filed
Company notified
Company replied
Resolved

17 Sep 2023 Complaint filed and published
17 Sep 2023 Message from Bizzy: we notified Viagogo about this complaint.

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Wronged by Viagogo too?Make it sting!

Wronged by Viagogo too?
Make it sting!