While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Popeyes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with Popeyes? Submit your Popeyes complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Popeyes.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Popeyes complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 33 complaints about Popeyes over the last 12 months. The graph below shows a monthly breakdown.
Curious about Popeyes's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Popeyes. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Popeyes by calling 1-877-767-3937. If you want to reach out to Popeyes through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from keden on 07 October 2021 about Popeyes.
Went to the store on Garrisonville road in Stafford last night to get chicken sandwiches. Long line so I went in to order, I was told that hey were only serving Doordash orders inside I would have to wait... Read more
Is went to the drive-through, big white guy slashes across his neck saying that they're closed Read more
Complaint from Horrible on 29 September 2021 about Popeyes.
I spent a total of 45 minutes waiting in the drive thru and there were only two cars in front of me! When I finally got my sandwich it was 90% crispy coating and hardly any chicken at all.... Read more
Complaint from Fettuccini25 on 27 September 2021 about Popeyes.
Was on line over 15 mins the sign at the drive thru intercom says place order at window so around 10:35 employee comes out of back door and tells me and the car behind me they are out of chicken... Read more
Complaint from MA9252021 on 26 September 2021 about Popeyes.
Store 10719 This evening with ticket 622, I placed an order through the drive-in. I requested nuggets but I was informed they were out. I ordered tenders instead. I had a professional interaction with the window clerk, she immediately asked me... Read more
Complaint from Calfroper51 on 23 September 2021 about Popeyes.
Pulled up drive thru ordered 2 chicken sandwiches an French fry cashier told me 19.80 gave me 2boxes of product got home one box was 8 chicken nuggets other then box French fries Read more
Complaint from VVD on 17 September 2021 about Popeyes.
I ordered almost $50 worth of food to be pulled in a parking space and I was told it was going to be a “short” wait only for the short wait to be a hour!!!and ten minutes wait. I called... Read more
Complaint from NHansen on 16 September 2021 about Popeyes.
Hi. I'm really not sure who else to ask so maybe you can help. A couple years back we had an issue (many, actually) with the local Popeye's restaurant. So many wrong orders, lack of things like cups, advertised food... Read more
Complaint from kenew on 10 September 2021 about Popeyes.
I place a order for your new 12pc nuggets, at the drive thru which was the only way because they had closed the walk-in in the middle of the day. after getting home I found that at least 5 of... Read more
Complaint from danwaltz777 on 07 September 2021 about Popeyes.
I ordered and paid for my order using the Popeyes app on my phone, I was told that I could not pickup my food at the counter, but that I had to wait in a long line at the drive... Read more
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