While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Popeyes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with Popeyes? Submit your Popeyes complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Popeyes complaint letter — and send it to their corporate office on your behalf.
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We have received 33 complaints about Popeyes over the last 12 months. The graph below shows a monthly breakdown.
Curious about Popeyes's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Popeyes. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Popeyes by calling 1-877-767-3937. If you want to reach out to Popeyes through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Sharonmccauley on 04 December 2021 about Popeyes.
This is the 3rd time I have been to.popeyes to buy a big family meal and have been told they were out of chicken or were closing the store during the day because out of chicken and kfc gets my... Read more
Complaint from donnadindin on 02 December 2021 about Popeyes.
I ordered 2 spicy thighs and was told I had to wait 15 minutes, which I agreed to do. When I drove up to the window to pay, I was handed my order. I asked no less than 3 times... Read more
Complaint from Sharonmccauley on 01 December 2021 about Popeyes.
I have been to this store 3 different times and they have no chicken the store is empty because of it. The manager is sorely unqualified to run this store. I have been there before lunch and no... Read more
Complaint from AnnR. on 22 November 2021 about Popeyes.
I stood in line Sunday at around 4pm. One person in line before me with issue, salesperson did not know how to address, got a manager to help. He said I will be right with you, no went off doing... Read more
Complaint from vermiss on 15 November 2021 about Popeyes.
can not call store phone never works eif you are sick can not call in supervisors never call back most of time there in box is full. very poor management. Read more
Complaint from Baha1958 on 14 November 2021 about Popeyes.
WE were so happy to get a Popeyes right next to our community, Del Webb in Huntley , after going several times and leaving because the line for takeout was backed up out into the street,I finally decided to wait... Read more
Complaint from MSTIA on 04 November 2021 about Popeyes.
GOOD EVENING UNFORTUNATLEY AS I WALKED IN TO PICK UP MY ORDER I NOTICED ALL THE CASHEIRS,COOK,EXT ALL HAD ON HEAD BONNETS WHILE DEALING WITH THE FOOD ,I NOTICED ONE EMPLOYYE GETTING CHICKEN FROM THE BACK DIDNT HAVE ON A... Read more
Complaint from LINDSAY DURHAM on 28 October 2021 about Popeyes.
We got the 16 piece fried chicken meal thru the drive thru yesterday 102721...We got 2 large sides and one was missing!!!!! FOR LUNCH!!!! Read more
I don't enjoy writing this,but I thought I should because this is the third time I asked for chicken tenders,but received chicken on the bone, which is quite different. Also I asked for sauce,but never got any. I am usually... Read more
Complaint from Caty on 23 October 2021 about Popeyes.
Earlier today I purchased a chicken sandwich and nuggets. What I got was a box of all batter (in the shape of nuggets) and maybe 3 pieces of chicken nuggets. The sandwich was all batter and like half a piece... Read more
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