Popeyes Complaint Sentiment: Negative

Our sentiment meter has identified a 233% increase in complaints about Popeyes over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Popeyes's offerings.

Sentiment data last updated on March 29, 2024

Popeyes complaint process

Do you have a dispute or had a bad customer experience with Popeyes? Submit your Popeyes complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Popeyes.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Popeyes complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Popeyes?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Popeyes complaints chart

We have received 31 complaints about Popeyes over the last 12 months. The graph below shows a monthly breakdown.

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Popeyes complaint statistics

Curious about Popeyes's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

200
Total complaints
200
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 200 ratings

How to contact the customer service of Popeyes?

Below, you will find the contact information for the complaint department of Popeyes. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-877-767-3937
Contact form:

You can contact the customer service of Popeyes by calling 1-877-767-3937. If you want to reach out to Popeyes through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Popeyes reviews: (200)

Authentic experiences shared by our community for your benefit.

Cold food

Complaint from Paulinecaveill@googlemail.com on 02 November 2023 about Popeyes.

Ordered food to the amount of£34 48 took only five minutes to get to our table , my chips were stone cold my chicken soo dry my kids didn't mind but I don't like wasting my hard earned cash on... Read more

Comments: 0
Rating:

attacked by popeyes employees

Complaint from lilmark on 22 October 2023 about Popeyes.

i paid for my order that was a two peice of chicken and i left the popeyes and i ate the chicken then it made me use the bathroom on my self i returned to complain and use the bathroom... Read more

Comments: 0
Rating:

Corporate

Complaint from Ms.parker on 15 October 2023 about Popeyes.

Smoking weed at Popeyes,,,IN BACK AT DRIVE THRU,,VERY bad service and manager in very rude and employees are rude also WRONG ORDERS AND GIVEN OLD CHICKEN COLD CHICKEN TOO WRONG SIDES GIVEN ALSO,VERY ARROGANT MANAGER AND DISRESPECTFUL EMPLOYEES The Disrespectful ways... Read more

Comments: 0
Rating:

Merrillville Store complaint

Complaint from YJR on 13 October 2023 about Popeyes.

10/10/23 - This store is a mess, inside and out. It's weed infested, some of those weeds are at least 4 ft tall. The floors are a dirty and look like they haven't been cleaned in months. Walls, doors the... Read more

Comments: 0
Rating:

Not giving pay

Complaint from Salman Rubbani on 06 October 2023 about Popeyes.

They are not giving my pay taht i worked The manager name Muhammad took work but donot give me pay And i am also left woth my 13-14 hours sick leav also not giving me that Read more

Comments: 0
Rating:

Incomplete order

Complaint from Spb on 04 October 2023 about Popeyes.

This is the 3rd time I have ordered pickup online at the Dyersburg location and this is the 3rd time I have to turn around and drive all the way back to the store because they always leave things off... Read more

Comments: 0
Rating:

very rude and disrespectful ….

Complaint from Mrs.Annie Cockran on 29 September 2023 about Popeyes.

I placed my order the young lady at the drive through was very disrespectful.. she got mad because I asked for trays … spoons..and napkins to feed my grandkids… I’m 65 years old and I’ve never been in this situation... Read more

Comments: 0
Rating:

Bloody Chicken!

Complaint from LM AWOLANA MBA on 29 September 2023 about Popeyes.

Incomplete order and undercooked chicken! Read more

Comments: 0
Rating:

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