While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Popeyes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Popeyes? Submit your Popeyes complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Popeyes complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 33 complaints about Popeyes over the last 12 months. The graph below shows a monthly breakdown.
Curious about Popeyes's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Popeyes. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Popeyes by calling 1-877-767-3937. If you want to reach out to Popeyes through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from 35 YEAR CUSTOMER on 02 May 2021 about Popeyes.
Today Sunday May 2, 2021 I ordered the daily special and ask for a spicy breast and leg. I was told that the register showed a leg and thigh and that they could only give me those two pieces... Read more
Complaint from Taylor1950@ on 27 April 2021 about Popeyes.
I ordered two Classic Chicken Sandwitches and received two spicey instead. Its the third time at this location this has happened and I am truly not pleased. I can not eat spicey foods for health reasons. I... Read more
Complaint from rayray1369 on 26 April 2021 about Popeyes.
I went to popeyes in wilmington.... i ordered 5 meals.... out of all the meals I got 5 side orders of french fries and thats it!! I paid $40 for fries and soft drinks. The soft drinks were supposed... Read more
Complaint from jmichaelclay on 26 April 2021 about Popeyes.
This Popeyes is the worst-operated restaurant I have ever seen. I went through the drive thru at 6:25 pm on Sunday April 25. There were 2 cars in front of me, and I didn’t get to the window... Read more
I arrive at drive through and 3 cars are waiting at window and 1 ordering at microphone, then I order and we sit and sit to the tune of 27 minutes after I order and my order is wrong. If... Read more
Complaint from Jlitt on 14 April 2021 about Popeyes.
I waited in the drive thru for 22 minutes, part of that time was waiting for someone to take my order which was over 5 minutes. Got fries instead of coleslaw, no sauce for the shrimp, and was told there... Read more
Complaint from No Coke...seriously on 10 April 2021 about Popeyes.
I love the food but I have yet to go through the drive through at this location and not have an issue. Today they were out of coke....coke....how? Who is placing your orders? its Saturday afternoon.... and you don't have... Read more
Complaint from Ladyhawke58 on 10 April 2021 about Popeyes.
I am greatful that we finally have another fast food restaraunt in our tiny town of Williston, Florida, however we have visited it 4 times and lately that last two times they have consistantly forgotten our side items of mashed... Read more
this is the second time this has happen, the doors were locked went to drive thru no answer to window no one came, looked in windows employees sitting at a booth just looked at me went back to talking. this... Read more
Complaint from No pies on 02 February 2021 about Popeyes.
Ordered 2 apple pies and did not receive them. Read more
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