While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Popeyes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Popeyes? Submit your Popeyes complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 33 complaints about Popeyes over the last 12 months. The graph below shows a monthly breakdown.
Curious about Popeyes's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Popeyes. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Popeyes by calling 1-877-767-3937. If you want to reach out to Popeyes through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from BGordon on 26 April 2024 about Popeyes.
My family goes to Popeyes frequently during the week at another location, but was driving by the one on 2560 Iowa Street, Lawrence Kansas and decided to go through the drive thru. They open at 10:30 and we placed our... Read more
Complaint from jpfitz5011 on 11 April 2024 about Popeyes.
Employees were talking to friends in the parking lot instead of working. Store was empty except for an occasional customer. An employee had 2 kids unsupervised in the dining room. Both were playing on the tables and chairs... Read more
Complaint from Kquade on 28 March 2024 about Popeyes.
On 3/24/24 we were in line for 25 minutes before getting to order - the drive thru was configured in a way that you cannot get out of line. 3 piece white meat meals were ordered. We received... Read more
Complaint from hillspriggs on 24 March 2024 about Popeyes.
I gave the cashier $40.20 the bill was $21.19, I received $9.01 in change. I asked for my correct change and she insisted that I gave her $30. I only had 2 twenties in my wallet. I... Read more
Complaint from Popeyes Rude Manager on 24 March 2024 about Popeyes.
We never eat at Popeyes in Calhoun because their food is so spicy and their parking lot is always empty. I know why it is always empty. The young man who called himself the manager with 3 young... Read more
Complaint from reinventyourselfstaffing@gmail.com on 21 March 2024 about Popeyes.
I pulled up through the drive through window and asked the person at the window her name was Tracy she claimed to be the manager. I asked her to help me with the app cause I was trying to use... Read more
Complaint from Daphne clark on 18 March 2024 about Popeyes.
We ordered chicken at 1pm we were ask to pull over in your parking lot after we paid for our order. We watch people in line after us paying and receiving their order a car pulled on side of us... Read more
Complaint from teunte on 26 February 2024 about Popeyes.
I made an order through uber eats on Monday 2/19/2024 for a 4 piece combo at Popeyes Louisiana Kitchen 2828 N Military Trl, West Palm Beach, FL 33409. I only ate a wing from it, then realized there was a... Read more
Complaint from football on 05 February 2024 about Popeyes.
On the day 2/2/2024 at around 10:00pm Theres was much hostility from staff amongst a rivalry of individuals who was pondering on gun violence for 4 days straight due to the hostility around the neighborhood .Uncomfortable satisfaction with a credit... Read more
Complaint from Dorothy vinson on 06 January 2024 about Popeyes.
First visit they shorted my carry out order . I ordered two thighs but only got one and they did not include the coke slaw with my order. Second visit today ordered a breast and leg spicy but got mild.... Read more
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