While some customers may still be encountering a bad experience, our sentiment meter has detected a -43% decline in complaints about Popeyes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Popeyes? Submit your Popeyes complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Popeyes.
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Finally, we can turn your complaint into a professional Popeyes complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 33 complaints about Popeyes over the last 12 months. The graph below shows a monthly breakdown.
Curious about Popeyes's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Popeyes. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Popeyes by calling 1-877-767-3937. If you want to reach out to Popeyes through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Care74 on 30 January 2021 about Popeyes.
I went here for the first time and I will never go back we waited for about 10 minutes till someone ask what we were waiting for got it was wrong told them they gave me the right one but... Read more
Complaint from lltowe on 20 January 2021 about Popeyes.
I ordered 6 sandwiches and 1 fry after they took my order and money they tell me fry is cooking pull up and wait it take a few minuets I was in pain and did not feel like waiting said... Read more
Complaint from cnstl on 24 December 2020 about Popeyes.
went through the drive through - ordered a 5 pc spicy tender...asked how many sauces came with...said 3...said I would like a total of 5 and that I would be willing to pay for the extra...silence...got my order with... Read more
Complaint from bad on 23 December 2020 about Popeyes.
Just tried their new dessert option -sugar coated fried dough with chocolate filling - they need to rename it chocolate donut rather than the name of the new orleans fried fritter type desert. This was just awful tasting and... Read more
Complaint from Earthchanges on 21 December 2020 about Popeyes.
Today was the last straw and my last visit to Popeye. I drive up and there is no line at all. the guy says I will be right with you. I wait a couple of minutes and say Helloooo. No... Read more
Complaint from strtrkgrl on 17 December 2020 about Popeyes.
We ordered 12 pieces and a 3 piece dinner and was told where to park to wait. Other cars came and went while we were there waiting for 30 minutes. Finally I caught the guy bringing them out. And a... Read more
Complaint from D Cooke on 15 November 2020 about Popeyes.
entered the drive thru and after sitting for almost a minute was told to wait, put vehicle in park and after 6 minutes was asked what do you want' in a pissed off manner, stated I wanted 2 sodas, was... Read more
Why don’t you offer lettuce for your sandwich? Read more
Complaint from Soleins on 27 June 2020 about Popeyes.
Poor Service!!! This is the second and last time I go to this place !! Sorry for My kids but they make you line up outside while they have more than 12 people seating!! Besides 3 tilts are open !!! Then no social distance... Read more
Complaint from Toddo7y on 10 March 2020 about Popeyes.
Me and some co-workers went to lunch through the drive-thru to order food. Back to work and I was missing two chicken sandwiches and two fries call the doctor and was told to come I could come and pick it... Read more
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