Popeyes complaint: won’t be coming back

Complaint from cnstl reported on 24 December 2020 about Popeyes

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

went through the drive through – ordered a 5 pc spicy tender…asked how many sauces came with…said 3…said I would like a total of 5 and that I would be willing to pay for the extra…silence…got my order with 3 sauces…drove back around and was told they can’t sell extras (this is new – I have bought extras for years) …

so I can’t purchase what I needwant to eat my meal (so I just won’t be purchasing my meals there anymore

so it was EXTREMELY rude to just ignore my request for extra and just not address the issue the 1st time

order 8
mon dec 21 2020 04:29 pm t-10l i3 c601403
popeyes 12758

by the way…I have been a good consistant customer for years

Suggested solution:

start selling extra condiments if the customer wants them...

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