Filed 2 May 2021 by GEORGE
Today Sunday May 2, 2021 I ordered the daily special and ask for a spicy breast and leg. I was told that the register showed a leg and thigh and that they could only give me those two pieces as the special. I tried to explain to the cashier that the Tuesday special was a leg and thigh to no avail. I have been a customer of Popeyes chicken for over 35 years since my college days in New Orleans. Today is the 4th time I have had this issue on Sundays at THIS STORE. I don’t blame the cashier because she is a relatively new employee and was merely doing what she was trained to do. I have 12 other personal friends that join me in this complaint and have experienced the same problem on Sundays at THIS STORE. Customer service today was very poor.
Ironically, I went to the store in Waco on Valley Mills and I was able to get my order as advertised- MIXED with no problem. But why should I or anybody have to drive across town to get the daily special as advertised?
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