chicken sandwich not eatable
Complaint from wdeather98 on 26 January 2022 about Popeyes.
we threw both away after trying to eat. oil was old or used and chicken tasted old. Read more
Popeyes complaints
Popeyes Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Popeyes over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Popeyes's offerings.
Sentiment data last updated on April 19, 2024
Popeyes complaint process
Do you have a dispute or had a bad customer experience with Popeyes? Submit your Popeyes complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Popeyes.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Popeyes complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Popeyes?
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Popeyes complaints chart
We have received 32 complaints about Popeyes over the last 12 months. The graph below shows a monthly breakdown.
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Popeyes complaint statistics
Curious about Popeyes's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
201
Total complaints
201
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
201 ratings
How to contact the customer service of Popeyes?
Below, you will find the contact information for the complaint department of Popeyes. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-877-767-3937
Contact form:
You can contact the customer service of Popeyes by calling 1-877-767-3937. If you want to reach out to Popeyes through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Popeyes reviews: (201)
Authentic experiences shared by our community for your benefit.
drive thru order
Complaint from TexasRita on 17 January 2022 about Popeyes.
I have several complaints about my drive through order at 7:20pm 11622. 1. no white meat available 2. ordered 2 3s, neither came with a biscuit but still paid full price 3. no receipt provided, paid cash 4. red beans and rice -... Read more
No cajun rice
Complaint from Chic on 03 January 2022 about Popeyes.
What Happened? Cajun restraurant and you take Cajun rice off the menu. Whats that about????? Read more
The poster child for a mismanaged restaurant
Complaint from Simply unbelievable on 31 December 2021 about Popeyes.
I cannot tell you how many times I have tried to go to this Popeyes restaurant and order a chicken sandwich only to be told that they are out of them. The same thing has happened a couple of... Read more
online order
Complaint from boss4man@windstream.net on 31 December 2021 about Popeyes.
3 trips made to this location to pick an online placed order and every time something is screwed up. Todays order wasn't ready for pick up when I arrived at the promised time and when they finally filled the... Read more
Poor service
Complaint from Ms. Anderson on 30 December 2021 about Popeyes.
Husband and I stopped at the above mentioned location at 11:00am. Note on drive thru menu stated that drive thru was inoperatable and to come order inside. Backed out of drive thru, went to the door and... Read more
Cold Chicken
Complaint from So Dissappointmed on 28 December 2021 about Popeyes.
I went to Popeyes on my lunch brake. I placed my order for the 2 can dine. The chicken was cold. I turned around and brought the chicken back and explain that the chicken was cold. The worker stated I... Read more
It took an hour in drive thru just to place an order
Complaint from Brenda Bennett on 20 December 2021 about Popeyes.
5 people were working at this location. No excuse to take that long to order. Very poor management. Read more
Worst service and team
Complaint from FSU2UK on 15 December 2021 about Popeyes.
The food is stale, rude team, foul language, constantly waiting too long for bad food. Service is awful, wait time to order was 25 minutes. Complained about the food to the manager and she did nothing. Read more
Very bad store and management
Complaint from Sharonmccauley on 04 December 2021 about Popeyes.
This is the 3rd time I have been to.popeyes to buy a big family meal and have been told they were out of chicken or were closing the store during the day because out of chicken and kfc gets my... Read more
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