While some customers may still be encountering a bad experience, our sentiment meter has detected a -71% decline in complaints about Popeyes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 10, 2024
Do you have a dispute or had a bad customer experience with Popeyes? Submit your Popeyes complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 33 complaints about Popeyes over the last 12 months. The graph below shows a monthly breakdown.
Curious about Popeyes's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Popeyes. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Popeyes by calling 1-877-767-3937. If you want to reach out to Popeyes through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from utahlatina@msn.com on 31 August 2021 about Popeyes.
I live in Ogden, Ut 84404, we have 2 locations of Popeyes here in my home town. They are not very close to each other in location. 217 12th St. Ogden, Ut. And the other is at 3920 Wall Ave.... Read more
Complaint from m dobbs on 25 August 2021 about Popeyes.
0n 8-25 we went to popeyes on market st at 1045am to be told that they werent going tpo open until 1100am short staffed i spoke with one of there employees and complained to him about the last time... Read more
Never get my order right never not napkins or fork or spoon to eat your food and do not put the dips in the bag you ask for.. Never have paper to print out a receipt when you ask for... Read more
Complaint from Kgraggi on 18 August 2021 about Popeyes.
Pulled up to the drive thru and person in front of me. That's great. After about 2 minutes I pulled up and was asked How can I help you so far so good. I ordered a... Read more
Complaint from Voodooxx on 14 August 2021 about Popeyes.
I went to Popeye's today and place my order for 2-legs spicy, 2 thighs spicy and a spicy Breast. When I got home I received everything mild. My bill was $13.92, and I gave the girl a $20.00... Read more
Complaint from Nychyk4321 on 13 August 2021 about Popeyes.
Yesterday I bought my g-son a 3 piece dinner. Got home and only received 2 pieces. Wasn't worth the trouble to go back. Just now, (5;00pm 713 ) we went back to popeyes for dinnerand after waiting 20 minutes, they... Read more
Complaint from sunshinesam43@msn.com on 13 August 2021 about Popeyes.
I am writing this in reference to the above location. I have been to this location 5 times in the last two weeks. Although their door sign and on-line info states they opem at 10:30am this never happens. Today I... Read more
I visited two of your locations today,August 1,2021.I ended up with no food at either. At the one on the 400 block of Walton way, I waited in the drive through line for 15 minutes and I was 3rd car... Read more
Complaint from oboodhan on 31 July 2021 about Popeyes.
We ordered a family style meal of spicy chicken was burnt bad. we had two and could not finish the meal. I placed the order at the drive thru in brockton on 696 crescent street order 59 Read more
Complaint from mdruyle on 28 July 2021 about Popeyes.
had a coupon for you 5 piece chicken 2 side and 2 biscuits ask for 2 breast, 2 thighs and one leg. make 1 breast and 1 thigh spicey. it is 15 miles round trip. when I got home all i... Read more
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