Popeyes complaint: Employee refused to let me complete an offer purchase.

I could not complete my order on desktop on Popeyes.com. I attempted to make an online pick up on two separate browsers (Chrome and Firefox). Since I live close by, and get there within 5 minutes, I selected the redeem in restaurant.

I arrive to the location with a screen shot made on desktop of the entire offer. I explained to the employee at the register that my issue and that I needed to pay for my offer at the counter. I turned my phone sideways so they could see it better. The manager on duty told me she couldn’t do anything for me since I needed the app. I didn’t need the app, I had the ENTIRE OFFER THE CODE provided from my screenshot! If I had closed the window, Popeyes.com claims it as being redeemed.

She, the manger on staff, made me go download the app on my phone and go redo my offer. Then, she and the other employee (who is new) proceed to go on break. In the time that they made me waste my data to install the app, only find that I lost out on the offer, I could’ve paid and received my food with the code I had in my hands. I left, pretty pissed off. It was clear they didn’t even want to try, knowing it was timed.