Filed 31 Aug 2021 by Rachelle
I live in Ogden, Ut 84404, we have 2 locations of Popeyes here in my home town. They are not very close to each other in location. 217 12th St. Ogden, Ut. And the other is at 3920 Wall Ave. South Ogden, UT. I went to the location in South Ogden first around 2 pm today Tuesday. There was a 25 min wait in the drive thru, which is fine I don’t mind waiting. When i got up to order there were several hand written signs on the menu board saying they will close at 7pm now? I ordered and finally got up to the window and handed them cash, they said we don’t take cash! What? What business in America does not take cash? Needless to say I left empty handed.
So I drive about 10 miles to the location, and this location has 2 drive thru lanes. I have never seen them open that second lane since the grand opening, instead they have a bungle cord blocking off that lane! So I go to pull into the other lane and there is another hand written note saying sorry out of chicken
Once again no food! They also locked the doors to the resturant!
This is crazy! I find it hard to believe both locations were out of food and out of cash! Please address this with those locations I’m sure losing a whole day of business will not break the company but thus is terrible customer service.
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