Planet 7 Casino Complaint Sentiment: Negative

Our sentiment meter has identified a 167% increase in complaints about Planet 7 Casino over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Planet 7 Casino's offerings.

Sentiment data last updated on May 4, 2024

Planet 7 Casino complaint process

Do you have a dispute or had a bad customer experience with Planet 7 Casino? Submit your Planet 7 Casino complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Planet 7 Casino.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Planet 7 Casino complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Planet 7 Casino?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Planet 7 Casino complaints chart

We have received 29 complaints about Planet 7 Casino over the last 12 months. The graph below shows a monthly breakdown.

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Planet 7 Casino complaint statistics

Curious about Planet 7 Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

77
Total complaints
77
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 77 ratings

Planet 7 Casino reviews: (77)

Authentic experiences shared by our community for your benefit.

Denied Withdraw

Complaint from em6bpklhcn on 04 November 2021 about Planet 7 Casino.

I was playing on Planet7Casino and added a couple hundred of my own money and played with some of their bonuses, they stated that I played with multiple free chips when I tried to with draw my winnings of $672.42. However... Read more

Comments: 0
Rating:

Withdrawals denied

Complaint from purpleblue1126 on 04 October 2021 about Planet 7 Casino.

I deposited money, used a no rules bonus, won the grand jackpot and they refuse to pay. I've filed with cds and still have not had any responses and I would like my pay out. Please help me Read more

Comments: 0
Rating:

Non-paymentWinningsreturn of finances

Complaint from Ezelle13 on 15 September 2021 about Planet 7 Casino.

In March 2021 I decided I’ll give them a gram in the truck I pulled out my debit card I took it I logged into Plan at seven and I played for a few hours and I was playing ancient... Read more

Comments: 0
Rating:

Scam no payment

Complaint from Lukerative1 on 23 August 2021 about Planet 7 Casino.

I won 20k they will not pay they lie and say it takes time for verification but they have all my info, they are thieves and I want my money Read more

Comments: 0
Rating:

Payout

Complaint from 5718973866 on 31 July 2021 about Planet 7 Casino.

I had won a jackpot of $5000 so I played down 2500 of it and tried to cash out thru bitcoin.. I was denied with a 30$ fee... I contacted support and they said I mixed funds.... they said you... Read more

Comments: 0
Rating:

withdrawal not paid

Complaint from di81655 on 29 July 2021 about Planet 7 Casino.

i made withdrawal on july 18. still no payment. says pending but still shows option to cancel so obviously they still have it Read more

Comments: 0
Rating:

Taking to long to pay me my winnings

Complaint from Kehoe123 on 02 July 2021 about Planet 7 Casino.

On 68 and 615 I won money playing on planet 7 casino and I have sent them all the required documents to complete my verification and still both withdrawals are still in process every time I talk with them I... Read more

Comments: 0
Rating:

withdrawal request

Complaint from sharonisen on 28 June 2021 about Planet 7 Casino.

On May 1, 2021 I requested a withdrawal of $2500. Never received. I provided personal information to: payout team; Elisse Riley; info@casinosupportcenter.com; Michael Alberts; and several other representatives that would respond to my email. I am concerned you are a... Read more

Comments: 0
Rating:

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