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Planet 7 Casino complaint: Manager withdrew my earnings

Open 167 views Gambling

Filed 20 Jan 2023 by Christine

Hi I’m a fairly new member to planet 7,I joined after receiving an email with a promo code which was 2022xmasgift.i then played 6,000$ worth of playthrough And then I realized I must make a deposit before I can withdraw because when I requested to withdraw the system wouldn’t allow me to.so after my playthrough was finished from the free chip promo I used,I requested another promo code which was norulesyear,and I made a 30$ deposit at that time.after this,I continued to play and was pleased when I hit a $1500 jackpot.by then I had fulfilled any playthrough and I had $2482.11 that was withdrawable funds on my account.That was when I had requested a bit coin withdraw on Dec 29th at 11:59 am.I never received any updates about my withdraw via email or on the casino messages,which I was checking both platforms regularly. After 5 days I thought that I was going to get approved because I read somewhere that a casino has only 48hours to identify a reason for denial on a withdraw request.also friends of mine had told me that when they had been denied it happened very quickly.To my suprise,6 days later on Jan 3rd @ 6:26am, I noticed on my transaction history that my bitcoin request had been denied and that a manager had requested my withdrawal amount and was approved instantly. Nobody even contacted me to tell me what the reason was for the denial. I believe I was scammed by planet7 casino

Planet 7 Casino complaint: Manager withdrew my earnings
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