Complaints about Planet 7 Casino

I won $133 yesterday. I got back online this morning and I still had the $133 balance. I spoke to somebody about how to verify my account if I misplaced my debit card and was informed that when I received... Read more

I gambled with planet 7 for about 2 weeks before hitting big. Max withdrawal is $2500week. I was up close to $4000. So i put a request in to have $2500 wired to my bank account. I did everything they... Read more

I tried to withdraw a 2500 on bitcoin and had a remaining balance of 4000.i waited a month like always for a approval.i was approved for only 300 of the 2500 in bitcoin and in doing so they denied the... Read more

After placing a first deposit, I received a match bonus of 400%. I met the play through requirements, ending up with $ 475 in winnings. Before requesting a withdrawal, I checked to insure that the withdrawal of $575 met... Read more

I tried to cash out my 900.00 dollar winnings and sent in verification documents they wanted and needed before they will pay and it's been 3 days today, so I decided to chat with them and ask why and when... Read more

I’ve opened an account with Planet 7 over a month ago. I’m not exaggerating when I say that I’ve been waiting a month for the verification process to clear. I’ve had close to 3k in winnings and now I’m down... Read more

Okay $25 no deposit bonus I've been deposited $50 in Bitcoin from my wallet I won like $8,000 I got it down to $6,000 I tried to make a Bitcoin withdrawal they told me I'm not eligible to make a... Read more

I have been trying to get a payout from them in the amount of $2,245 since January 11th the time frame on these payouts is only supposed to be 5 to 7 days max they've gone over the limit by... Read more

!Update ! I let them know about the complaint and they still don't want to resolve my request. I have been going back-and-forth with Planet seven for the last six months week after week. I have pending withdrawals for more... Read more

ON 11142021 I REQUESTED MY WINNINGS MY REQUEST IS SAYING PENDING SINCE THE FIRST DAY OF MY REQUEST. THIS CASINO DOES NOT CARE ABOUT ITS CUSTOMERS. EVERYDAY IT'S A DIFFERENT STORY ABOUT HOW THEY ARE ESCALATING MY REQUEST WHICH I... Read more