Complaints about JackpotCity

Jackpot city closed my account and when I messaged 4 different times to find out why, all the said was “it’s the managers discretion”. Then they tell you there is no way to talk to a manager and that the... Read more

I made a 100 deposit, logged out and when I came back to play they closed my account and told me I would be refunded. 17 different agents and a whole month later I haven't received a thing. they have... Read more

I was very disappointed that jackpotcity locked me out of jackpotcity especially when they know I have withdrawn my winnings of $537.91nzd ,I was told that they wouldn't give my money back because they reckon I'm relying on it .well... Read more

I won 600$ so I tried to withdraw it and the operations team keeps asking for document proving my identity wich I sent like 5 times Read more

on the 22nd of June 2021 ur company took 5×$20$100 from my bank account without my authorization and I would either like proof that I owed this or put it back asap into my bank account.. Read more

$50 just taken from jackpotcuty and I have no clue why or how to get it back- stealing from the poor to gamble more! Read more

I had deposited money. Decided to withdraw and was told u cant til i pay requirements tho.. ok fine. Then my account is on hold 4 6 months then they deleted my account and stole my 49 dollar's ... Read more

I have a withdrawal of 700 and another of $800 from the next day they messaged me and told me that I didn't have enough documentation and I needed to send more I tried to tell them that I just... Read more

lock out of my accpount Read more

They locked my account and won't give me my money. I am filing a complaint with the gambling commissioner and also contacting my lawyer. This is a rip off casino. All I want is what's rightfully mine. They are rude... Read more