Our sentiment meter has identified a 33% increase in complaints about JackpotCity over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering JackpotCity's offerings.
Sentiment data last updated on April 22, 2024
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We have received 75 complaints about JackpotCity over the last 12 months. The graph below shows a monthly breakdown.
Curious about JackpotCity's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Mouna on 20 April 2024 about JackpotCity.
Good afternoon I filed a complaint already with Betway and they refunded me full deposits, but I didn’t receive a refund from your casino as it is the same company I would like to file a formal complaint. I have been... Read more
Complaint from TKereopa on 08 April 2024 about JackpotCity.
I was obliged to close my account have in order to withdrawl winnings from jackpot city. My account was fully verified and the company has been sneaky and misrepresenting facts of withdrawl status. It has been in processing now... Read more
Complaint from Marggie40 on 06 April 2024 about JackpotCity.
For the last week I haven't been getting my bonuses and free spins when I top up and can never get reply on help deck Read more
Complaint from Croozer on 05 April 2024 about JackpotCity.
THIS IS A ERGENT MAJOR PROBLEM I have been txtn with the casino and they have said that the police will be involved I had money sitting in the withdrawal waiting to be paid into my bank... Read more
Complaint from Wiki on 09 March 2024 about JackpotCity.
KiaOra my in-laws won $100,000 last night on the 9th of March 2024, I seen it with my own eyes we were all far too excited to take screenshots, Went to proceed to withdraw and it said “you can’t withdraw... Read more
Complaint from Mbak1361 on 08 March 2024 about JackpotCity.
I got an email saying my withdrawal would be in bank and to excel it 2 days ago but never got it Read more
Complaint from Lillychristie622@gmail.com on 14 February 2024 about JackpotCity.
There has been many e transfers made to your casino without my authorization. This is an old email address that I banshed from. My bank account once I found out it was happening and it just doesn't quit Read more
Complaint from Colemanbuskermolen88 on 06 February 2024 about JackpotCity.
Hi I was playing dark waters at 80cent bets, it was going well. I had $56 credit then the game reloaded itself and changed the bet to $10 bets on its own. I unintentionally spun $10 bet not realising the... Read more
Complaint from HERBSTC on 01 February 2024 about JackpotCity.
I have been playing on that casino for many years. I have never had a problem recieving my withdrawals from them before. They have always arrived within 3 days or less. On jann25 I got a text message that my... Read more
Complaint from Maewd on 31 January 2024 about JackpotCity.
I tried depositing $50 and I accidentally added another 0 and deposited $500. Asked for it back. Spent $80 with the bonuses thinking the bonus will finish first but it took out of valence to $420. Which I don’t mind... Read more
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