Do you have a dispute or had a bad customer experience with JackpotCity? Submit your JackpotCity complaint through our platform, so their customer service can reach out to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of JackpotCity.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional JackpotCity complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Our sentiment meter has detected that JackpotCity complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%.
Updated on September 30, 2023
We have received 81 complaints about JackpotCity over the last 12 months. The graph below shows a monthly breakdown.
Curious about JackpotCity's track record in addressing complaints? Dive into the all-time complaints data right here!
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Complaint from Breeezy on 29 September 2023 about JackpotCity in category Gambling
I have not been paid the funds I won and withdrew.... they keep saying they paid it and they haven't.... scam website ... it says they paid 1600 and I haven't received a penny Read more
Complaint from Mason42 on 14 September 2023 about JackpotCity in category Gambling
On the 13/9/23 bayton that was used from this site took unauthorized money from my debit card to the sum of $61.00..Oringinaly i attempted to top my account up but it said there was a tech issue it was declined... Read more
Complaint from Colemanbuskermolen88 on 13 September 2023 about JackpotCity in category Gambling
I deposited money from my bank account to my partners jackpot city (JPC) account so I could play. When I tried to deposit an error occurred and on the screen it said that there were technical difficulties and to try... Read more
Complaint from atukalak033 on 13 September 2023 about JackpotCity in category Gambling
I won 50k back in January and I’ve never received my winnings because they kept asking for my so many statements. They closed my account I don’t know why and now they’re saying I can’t withdrawal my wontons after all... Read more
Complaint from Crocker96 on 13 September 2023 about JackpotCity in category Gambling
I was playing this new game tiki tiki boom and I was doing good and when I was in a bonus I noticed that when I hit a good amount of money I’d look to see if it added to... Read more
Complaint from Scarry11 on 10 September 2023 about JackpotCity in category Gambling
I played on this site for years. In the last year they started giving me only 1 half my withdrawls saying they were keeping the other half due to disputed transactions. They only tell me this after the... Read more
Complaint from Kaybler on 27 August 2023 about JackpotCity in category Gambling
They took my money months ago PRIOR to advising of new policies surrounding Ontario gamers. Once they had my money, they demanded ID and a utility bill to my identity. I have repeatedly sent it, several times over the past few... Read more
Complaint from Bridgetkelly1 on 25 August 2023 about JackpotCity in category Gambling
I have won over $92,000 NZD on jackpot city, while playing I suddenly have been disconnected and couldn't log back in. After contacting support all I get is this email that they are closing my account and ‘due to management... Read more
Complaint from Pauline_paparoa26 on 13 August 2023 about JackpotCity in category Gambling
They took out 76 dollars all I want is my money back🤦 Read more
Complaint from Hellkellz on 11 August 2023 about JackpotCity in category Gambling
I’ve withdrawn 1500 with no problem and I didn’t need to have proof of anything and I’m using the same email address as then and now I’m having the hardest time even after withdrawing Plenty times before Read more
