JackpotCity complaint process

Do you have a dispute or had a bad customer experience with JackpotCity? Submit your JackpotCity complaint through our platform, so their customer service can reach out to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of JackpotCity.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional JackpotCity complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about JackpotCity?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Current sentiment: Neutral

Our sentiment meter has detected that JackpotCity complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%.

Updated on September 30, 2023

JackpotCity complaints chart

We have received 81 complaints about JackpotCity over the last 12 months. The graph below shows a monthly breakdown.

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JackpotCity complaint statistics

Curious about JackpotCity's track record in addressing complaints? Dive into the all-time complaints data right here!

219
Total complaints
217
Open Complaints
0
Complaints pending
2
Complaints resolved
1.1
/10 219 ratings

JackpotCity contact information

Complaint line phone number:
Pending
Webcare email:
Pending
Corporate HQ address:
Pending
Contact form:
Pending

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JackpotCity reviews: (219)

Scammers

Complaint from on 29 September 2023 about JackpotCity in category Gambling

I have not been paid the funds I won and withdrew.... they keep saying they paid it and they haven't.... scam website ... it says they paid 1600 and I haven't received a penny Read more

Comments: 0
Rating:

Unauthorized withdrawl

Complaint from on 14 September 2023 about JackpotCity in category Gambling

On the 13/9/23 bayton that was used from this site took unauthorized money from my debit card to the sum of $61.00..Oringinaly i attempted to top my account up but it said there was a tech issue it was declined... Read more

Comments: 0
Rating:

Money back please

Complaint from on 13 September 2023 about JackpotCity in category Gambling

I deposited money from my bank account to my partners jackpot city (JPC) account so I could play. When I tried to deposit an error occurred and on the screen it said that there were technical difficulties and to try... Read more

Comments: 0
Rating:

Withdrawal

Complaint from on 13 September 2023 about JackpotCity in category Gambling

I won 50k back in January and I’ve never received my winnings because they kept asking for my so many statements. They closed my account I don’t know why and now they’re saying I can’t withdrawal my wontons after all... Read more

Comments: 0
Rating:

A new game

Complaint from on 13 September 2023 about JackpotCity in category Gambling

I was playing this new game tiki tiki boom and I was doing good and when I was in a bonus I noticed that when I hit a good amount of money I’d look to see if it added to... Read more

Comments: 0
Rating:

Turning fun into frustration!

Complaint from on 27 August 2023 about JackpotCity in category Gambling

They took my money months ago PRIOR to advising of new policies surrounding Ontario gamers. Once they had my money, they demanded ID and a utility bill to my identity. I have repeatedly sent it, several times over the past few... Read more

Comments: 0
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Withdraw issues

Complaint from on 11 August 2023 about JackpotCity in category Gambling

I’ve withdrawn 1500 with no problem and I didn’t need to have proof of anything and I’m using the same email address as then and now I’m having the hardest time even after withdrawing Plenty times before Read more

Comments: 0
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