Complaints about JackpotCity

On this page you can see which complaints are submitted about JackpotCity.

How to file a JackpotCity complaint?

Whatever your complaint about JackpotCity is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File JackpotCity complaint' button.
2. Describe your complaint in detail, and suggest how JackpotCity should resolve it.
3. Submit your complaint directly to JackpotCity and mention that you posted your complaint on

Statistics of JackpotCity in the category Gambling

36 total complaints
1.2 /10
17 votes

Complaints overview

Account closure

Complaint from on 19 July 2021 about JackpotCity in category Gambling

Jackpot city closed my account and when I messaged 4 different times to find out why, all the said was “it’s the managers discretion”. Then they tell you there is no way to talk to a manager and that the... Read more


Complaint from on 11 July 2021 about JackpotCity in category Gambling

I made a 100 deposit, logged out and when I came back to play they closed my account and told me I would be refunded. 17 different agents and a whole month later I haven't received a thing. they have... Read more

Ripped off

Complaint from on 18 June 2021 about JackpotCity in category Gambling

I had deposited money. Decided to withdraw and was told u cant til i pay requirements tho.. ok fine. Then my account is on hold 4 6 months then they deleted my account and stole my 49 dollar's ... Read more