Planet 7 Casino Complaint Sentiment: Negative

Our sentiment meter has identified a 167% increase in complaints about Planet 7 Casino over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Planet 7 Casino's offerings.

Sentiment data last updated on May 5, 2024

Planet 7 Casino complaint process

Do you have a dispute or had a bad customer experience with Planet 7 Casino? Submit your Planet 7 Casino complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Planet 7 Casino.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Planet 7 Casino complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Planet 7 Casino?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Planet 7 Casino complaints chart

We have received 29 complaints about Planet 7 Casino over the last 12 months. The graph below shows a monthly breakdown.

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Planet 7 Casino complaint statistics

Curious about Planet 7 Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

77
Total complaints
77
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 77 ratings

Planet 7 Casino reviews: (77)

Authentic experiences shared by our community for your benefit.

Withdraw of winnings

Complaint from 2abr46nmuw on 08 August 2023 about Planet 7 Casino.

I originally made a withdraw request on July 20th but after 4 days something happened with the withdraw, so they automatically switched me to the Bitcoin process and then told me I would need to wait another 5-7days for it?... Read more

Comments: 0
Rating:

Denied withdrawal

Complaint from io8glyajmr on 05 August 2023 about Planet 7 Casino.

so it's been weeks that i been waiting for my winnings that i withdrawal which was $515 so today i decided to contact customer support to see what was going on just to be told that my withdrawal was denied... Read more

Comments: 0
Rating:

Won 3500 dollars and cannot withdraw

Complaint from Mmorgens on 27 June 2023 about Planet 7 Casino.

I won 3500 on a jackpot and have been trying to withdraw for days. I cannot get in touch with anyone and they seem to be giving me the runaround!!!!!! I would like my hard earned money IMMEDIATELY! I... Read more

Comments: 0
Rating:

Winnings Never Paid Out

Complaint from GeorgeK088 on 13 June 2023 about Planet 7 Casino.

After going through a very thorough verification process and having submitted all required forms, planet 7 casino did not transfer me my winning funds that were eligible for withdrawal. Read more

Comments: 0
Rating:

Won't Payout

Complaint from Missy2255 on 14 May 2023 about Planet 7 Casino.

Casino will not payout my withdraw request. Giving me the run around for almost two weeks. They have all my information required documents everything they have asked for and keep responding to my emails requesting the same information I have... Read more

Comments: 0
Rating:

Tournament winnings

Complaint from Kirst on 12 May 2023 about Planet 7 Casino.

The casino closed my account. I won about 1800 on their tournaments. There was about 5 of the same people on the list playing. Some of them were 1000 per game. I didn't win those but I racked up a... Read more

Comments: 0
Rating:

They took money

Complaint from damien.murray.22@gmail.com on 24 April 2023 about Planet 7 Casino.

I won $18,000 and I've wanted to withdraw but I have got the money yet Read more

Comments: 0
Rating:

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