Planet 7 Casino Complaint Sentiment: Negative

Our sentiment meter has identified a 167% increase in complaints about Planet 7 Casino over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Planet 7 Casino's offerings.

Sentiment data last updated on May 4, 2024

Planet 7 Casino complaint process

Do you have a dispute or had a bad customer experience with Planet 7 Casino? Submit your Planet 7 Casino complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Planet 7 Casino.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Planet 7 Casino complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Planet 7 Casino?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Planet 7 Casino complaints chart

We have received 29 complaints about Planet 7 Casino over the last 12 months. The graph below shows a monthly breakdown.

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Planet 7 Casino complaint statistics

Curious about Planet 7 Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

77
Total complaints
77
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 77 ratings

Planet 7 Casino reviews: (77)

Authentic experiences shared by our community for your benefit.

Haven't received withdrawal

Complaint from Uk2zy159p3 on 21 April 2023 about Planet 7 Casino.

I requested a withdrawal on the 30th of last month on the 11th. It took them to approve it once a manager approves it there than saying it's another 7 to 10 business days for them to send it to... Read more

Comments: 0
Rating:

Jackpot denied

Complaint from 8u5ybjhw1o on 05 March 2023 about Planet 7 Casino.

Planet 7 deposited 20 dollars of cashback reward into my account without notifying me. My transaction history shows no amount next to a cashback deposit. All the other deposits they made have an amount shown. Also the money in my... Read more

Comments: 1
Rating:

Run around on getting my withdrawal

Complaint from Hoggydog1 on 30 January 2023 about Planet 7 Casino.

It has been over 22 days since I withdrawal request it says I am pending again. They put the balance back on my account. I have sent them all my documents and chatted 4 or 5 times with a run around... Read more

Comments: 0
Rating:

Manager withdrew my earnings

Complaint from V1jdm9zou6k on 20 January 2023 about Planet 7 Casino.

Hi I'm a fairly new member to planet 7,I joined after receiving an email with a promo code which was 2022xmasgift.i then played 6,000$ worth of playthrough And then I realized I must make a deposit before I can withdraw... Read more

Comments: 0
Rating:

No payout after playthrough

Complaint from ingranity on 12 November 2022 about Planet 7 Casino.

Hey guys! So im playing at Planet 7 Casino for a while.. And now its the second time that i get a bonus, i complete the playthrough until the money is shown as withdrawable.. I make a withdrawal, and then... Read more

Comments: 0
Rating:

Not paying out

Complaint from Nikic611 on 11 November 2022 about Planet 7 Casino.

I played on planet 7 won played through my obnoxious play through balance started with a winnings of 900 ended up with 390 they took the Bitcoin withdrawl money and are using some ridiculous excuses that are a lie. Read more

Comments: 0
Rating:

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