Planet 7 Casino complaint: Delay of withdrawal…
Filed 23 Feb 2021 by Amy
Their policy says 7-10 business days to be approved and about 3-5 business days after that for the wire transfer. It has been nearly a month and I am still being told to wait. That they escalated the request. Well they have three times now. I have every email and transcript of conversations. I was even told once it would be 24 hrs then guess what nothing happened. They sure did take my money quick. Wish I would have looked a bit better into them before I deposited. Lesson learned. I can post my conversations with each and every staff member I spoke with. They were all very nice. The withdrawal process however is a joke.
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