Planet 7 Casino complaint: Payout
Filed 31 Jul 2021 by Andrew
I had won a jackpot of $5000 so I played down 2500 of it and tried to cash out thru bitcoin.. I was denied with a 30$ fee… I contacted support and they said I mixed funds…. they said you had 30 from your deposit and that I used a bounus so all my winnings were no good…. first off I did indeed get 30 for something I plsyed it down to literally nothing I think 21 cents… and so I went and did a 14 free spins for depositors … ok why did it get approved if it wasn’t supposed to happen…. needless to say the customer representative banned me …. I still have $2470 in my account
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