My complaint:
I gambled with planet 7 for about 2 weeks before hitting big. Max withdrawal is $2500week. I was up close to $4000. So i put a request in to have $2500 wired to my bank account. I did everything they asked. Made copies be of all credit cards i used to make deposits. Cards were verified. They wanted copy of drivers license. I made copy and emailed in and it was verified. They wanted copy of utility with my name and address on it. I made copy of my phone bill and emailed it to them and it was verified. Then it slowly went dept to dept. Approved for withdrawal. Manager approved for withdrawal. $145 taken out of my winnings processing fee. Was online with customer service at least a dozen times. They just. Okie doked me. So we get all the way to when wire is supposed to go out to me. And bam when i’m online with customer service today. Now they want a copy of my bank statement. Just like all reviews said they would. All their going to do now is blow smoke up my butt. They got no intention of paying me. I want my money. I won it fairly. And they wont pay. Can you help me?
Suggested solution:
Pay me my money