Planet 7 Casino complaint: Balance disappeared

Name: Balance disappeared
Item: Planet 7 Casino
Author: Amyd2500

Open 10 May 2022 203 views Gambling

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Filed 10 May 2022 by Amyd2500

I won $133 yesterday. I got back online this morning and I still had the $133 balance. I spoke to somebody about how to verify my account if I misplaced my debit card and was informed that when I received my replacement card to send that in so I could Submit my request for a withdraw.

After the live chat ,my balance went from $133 to 8 cents.

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Case details

Status: Open
Company: Planet 7 Casino
Filed: 10 May 2022
Desired resolution: Refund my balance
Problem: Winnings balance vanished after chat
About: casino winnings
At stake: $133
Dealing with it for: 1 day

Progress

Filed
Company notified
Company replied
Resolved

10 May 2022 Complaint filed and published
10 May 2022 Message from Bizzy: we notified Planet 7 Casino about this complaint.

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