Planet 7 Casino complaint: Jackpot denied
Filed 5 Mar 2023 by Cathy
Planet 7 deposited 20 dollars of cashback reward into my account without notifying me. My transaction history shows no amount next to a cashback deposit. All the other deposits they made have an amount shown. Also the money in my account was all listed as “withdrawable” not “bonus”.
On top of that it clearly states that they will deposit a monthly cashback even if there are funds in the account and use the cashback as a bonus. I won 15,000 jackpot and they took it from me saying the funds were mixed. Please help me!
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Cathy Paravicini
Planet 7 gave me back my jackpot and I’m waiting on a withdrawal approval. Thank you for your support and after reading their reviews I know I will need help with the withdrawal. I will keep you updated!
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