Planet 7 Casino complaint: Baned account with funds

Name: Baned account with funds
Item: Planet 7 Casino
Author: Mertkan

Open 3 Jun 2022 124 views Gambling

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Filed 3 Jun 2022 by Mertkan

About 2 years ago I forgot to deactivate my vpn and got banned directly of planet 7. The issue I have 10,000€ on my planet 7 account. I reached out 7-8 times to the support but no reply. I tried to reach out to them on the live chat but they always redirect me to the non replying support.

Planet 7 Casino complaint: Baned account with funds — Photo Mertkan uploaded with this complaint

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Case details

Status: Open
Company: Planet 7 Casino
Filed: 3 Jun 2022
Desired resolution: Just refund my balance
Problem: Account banned with balance withheld
About: casino account balance
At stake: €10,000
Dealing with it for: 730 days

Progress

Filed
Company notified
Company replied
Resolved

3 Jun 2022 Complaint filed and published
3 Jun 2022 Message from Bizzy: we notified Planet 7 Casino about this complaint.

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