Our sentiment meter has identified a 167% increase in complaints about Planet 7 Casino over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Planet 7 Casino's offerings.
Sentiment data last updated on May 4, 2024
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We have received 29 complaints about Planet 7 Casino over the last 12 months. The graph below shows a monthly breakdown.
Curious about Planet 7 Casino's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from hvkejawfsc on 29 April 2022 about Planet 7 Casino.
I gambled with planet 7 for about 2 weeks before hitting big. Max withdrawal is $2500week. I was up close to $4000. So i put a request in to have $2500 wired to my bank account. I did everything they... Read more
Complaint from 1iqryf045k on 23 April 2022 about Planet 7 Casino.
I tried to withdraw a 2500 on bitcoin and had a remaining balance of 4000.i waited a month like always for a approval.i was approved for only 300 of the 2500 in bitcoin and in doing so they denied the... Read more
Complaint from Stihlgrindn on 16 April 2022 about Planet 7 Casino.
After placing a first deposit, I received a match bonus of 400%. I met the play through requirements, ending up with $ 475 in winnings. Before requesting a withdrawal, I checked to insure that the withdrawal of $575 met... Read more
Complaint from xv2xmgbdop on 07 April 2022 about Planet 7 Casino.
I tried to cash out my 900.00 dollar winnings and sent in verification documents they wanted and needed before they will pay and it's been 3 days today, so I decided to chat with them and ask why and when... Read more
Complaint from Meezyvee on 30 March 2022 about Planet 7 Casino.
I’ve opened an account with Planet 7 over a month ago. I’m not exaggerating when I say that I’ve been waiting a month for the verification process to clear. I’ve had close to 3k in winnings and now I’m down... Read more
Complaint from d7ho9vlqr5 on 19 March 2022 about Planet 7 Casino.
Okay $25 no deposit bonus I've been deposited $50 in Bitcoin from my wallet I won like $8,000 I got it down to $6,000 I tried to make a Bitcoin withdrawal they told me I'm not eligible to make a... Read more
Complaint from Mcghrist on 05 February 2022 about Planet 7 Casino.
I have been trying to get a payout from them in the amount of $2,245 since January 11th the time frame on these payouts is only supposed to be 5 to 7 days max they've gone over the limit by... Read more
Complaint from Juanmira on 01 January 2022 about Planet 7 Casino.
!Update ! I let them know about the complaint and they still don't want to resolve my request. I have been going back-and-forth with Planet seven for the last six months week after week. I have pending withdrawals for more... Read more
Complaint from GEEKNOX3023 on 07 December 2021 about Planet 7 Casino.
ON 11142021 I REQUESTED MY WINNINGS MY REQUEST IS SAYING PENDING SINCE THE FIRST DAY OF MY REQUEST. THIS CASINO DOES NOT CARE ABOUT ITS CUSTOMERS. EVERYDAY IT'S A DIFFERENT STORY ABOUT HOW THEY ARE ESCALATING MY REQUEST WHICH I... Read more
Complaint from vm6ogzxkae on 04 December 2021 about Planet 7 Casino.
I have been going back-and-forth with Planet seven for the last week trying to get my account verified once I accumulated a $5000 amount in winnings they told me that they cannot verify my account due to my ID expiring... Read more
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