Planet 7 Casino complaint: Winnings
Filed 7 Apr 2022 by Elizabeth
I tried to cash out my 900.00 dollar winnings and sent in verification documents they wanted and needed before they will pay and it’s been 3 days today, so I decided to chat with them and ask why and when I received my winnings and she says I have 2 accounts open and I didn’t know that because I recently got a new phone and apparently it transfer all my old information to my new and I only have one email I use so now there refuse to pay me and they also said it’s for r deposing customers and I did deposit money on there and it was $30 or $50 but don’t remember so all I want it the money I won fair and square. This casino customer service is customer service at all. But I just want the money they owe me and apparently so do alot of other people who are having the same problem I am.
Report
Discussion
0 comments
No comments yet. Been through something similar with Planet 7 Casino? Start the discussion above.
More Planet 7 Casino complaints
View all 80They steal from you
I was playing a game and had 387.00 in my account and was betting 2.00 for about 100 consecutive spins.…
Deactivated account after winning winning first deposit bonus
After placing a first deposit, I received a match bonus of 400%. I met the play through requirements, ending up…
Verification and Pay Out Over a Month
I’ve opened an account with Planet 7 over a month ago. I’m not exaggerating when I say that I’ve been…